Jive Help
ReadMe
What's New in Jive
6?
Jive in Translation
Documentation PDFs
Understanding the Platform
Platform Architecture
Services Layer
Platform Conventions, Management and Tools
Additional System Components
Understanding Jive Search
About Cloud Search
About On-Premise Search
How On-Premise Search Works
System Requirements
Jive Enterprise Architecture
Areas of Expertise Needed to Administer Jive
Hardware Requirements
Required External Components
Sizing Binary Storage
Network Requirements
Supported Operating Systems
Supported Browsers
Deployment Sizing and Capacity Planning
RPM Dependencies
List of Required Ports and Domains
Database Configuration
Supported Database Engines
Setting Up New Databases
Upgrading a Database
Postgres Database Best Practices
Oracle Database Best Practices
Oracle Database Drivers
Upgrading from the Oracle Thin Driver
Microsoft SQL Server Database Best Practices
MySQL Database Best Practices
Quick Database Setup for Evaluations
Installing
Installation Overview
Connecting Through a Proxy Server
Connecting to Jive-Hosted Services
Managing Client Certificates
Installing the Linux Package and Starting Up
Troubleshooting Linux Installations
Changing the Root Context (optional)
Setting Up Document Conversion
Setting Up the Conversion Machine
Setting Up SSL for Document Conversion
Configuring a Conversion Node Connection
Troubleshooting Document Conversion Machine Setup
Setting Up a Cache Server
Post-Installation Tasks
Installing On a Cluster
Configuring a Cluster Node (optional)
Installation Known Issues
Adding Features with Plugins
Configuring Delegated Authentication
Single Sign-On
Understanding SSO with SAML
Getting Ready to Implement SAML SSO
Configuring IdPs for SSO
SAML Identity Providers
Configuring SSO with SAML
General SAML Integration Settings
Advanced SAML Integration Settings
SAML SSO Attribute Mapping Tips
Troubleshooting SAML SSO
IdP-Specific SAML SSO Issues
Understanding SSO with Kerberos
Configuring SSO with Kerberos
Understanding SSO with External Login
Configuring SSO with External Login
SSO and Mobile
List of Required Ports and Domains
Configuring a Binary Storage Provider
Backup and Storage Considerations
Storage Reliability
Storage Monitoring
System Backups
Quick Installation
Upgrading
Before You Upgrade
Upgrades That Cause Search Index Rebuilds
Database Upgrades
Creating a Test Environment Before Upgrading
Upgrading a Linux Package
Upgrading on a Cluster
Upgrading Custom Themes and Templates
Post-Upgrade Tasks
Platform Administration
Jive Security
Security and Internal Development Processes
In-product Security Features
Jive and Cookies
Other Cookies
Security of Public Cloud Communities
Security of Private Cloud Communities
Security of Cloud-Delivered Services
Security Recommendations
Security FAQ
Jive and High-Availability
Supported High-Availability Jive Configurations
Designing a Single Data Center HA Configuration
Designing a Multiple Data Center HA Configuration
Supported HA Search
Configuring Jive for High-Availability
Web Application Servers
Activity Engine Server
Cache Servers
Document Conversion Server
Core Application Database
Analytics Database
Activity Engine Database
On-Premise Search Service
Capacity and Scaling Considerations
Required Nodes for an On-Premise HA Search Service
Adding an On-Premise HA Search Service Node
Services Directory for HA
Starting Up After a Failover
Individual Component Behavior
System Failover
Cache Servers
Activity Engine
Document Conversion Service
Storage
Core Database
Analytics Database
Search Service
Recovering Jive After a Failure
Restoring the Web Application Server File System
Restoring the Database With Persistent Properties
Rebuilding an On-prem HA Search Service
Clustering Overview
Managing an Application Cluster
In-Memory Caching Overview
Managing In-Memory Cache Servers
Configuring In-Memory Caches
Troubleshooting Caching and Clustering
Monitoring Your Jive Environment
Basic Monitoring Recommendations
Advanced Monitoring Recommendations
Platform Run Book (Linux)
Jive HTTPD (Linux)
Jive HTTPD Networking
Jive HTTPD Log Files
Jive-Managed Applications
Operations Cookbook
Enabling SSL Encryption
Restricting Admin Console Access by IP Address
Forcing Traffic to HTTPS
Changing the Configuration of an Existing Instance
Using an External Load Balancer
Enable Application Debugger Support
Setting Up a Document Conversion Node
Configuration Support for External Client Access
Adding Fonts to Support Office Document Preview
Sharing Exchange Calendars in an HTML Text Widget
Fine-Tuning Performance
Client-Side Resource Caching
Configuring External Static Resource Caching
Adding Cache Server Threads
Adjusting Java Virtual Machine (JVM) Settings
Disabling Full GC (System)
Assorted Performance Tuning Tips
Search Index Rebuilding
Using a Content Distribution Tool with Jive
Recommended Settings for F5
Application Management Command Reference
appadd
appls
apprestart
apprm
appsnap
appstart
appstop
appsupport
manage
upgrade
Community Administration
Starting the Admin Console
Setting Up the Community
Using the Setup Tool
Personalizing the Community
Theming Your Community
Which Kind of Theme Should I Use?
Using a Predefined Theme
Customize Your Site
Export a Theme
Import a Theme
Starting the Setup Tool
Changing the jiveURL
Getting Basic System Information
Root Space
Deployment Environment
Managing the Deployment License
Moving or Copying an Instance
Locale and Time Zone Settings
LDAP and Active Directory Guide
Supported Directory Servers
Overview of Directory Integration Steps
Mapping Users from a Directory Server
Mapping Groups from a Directory Server
Using LDIF to Inventory Your Directory
Synchronizing LDAP Users
LDAP System Properties
Single Sign-On
Understanding SSO with SAML
Getting Ready to Implement SAML SSO
Configuring IdPs for SSO
SAML Identity Providers
Configuring SSO with SAML
General SAML Integration Settings
Advanced SAML Integration Settings
SAML SSO Attribute Mapping Tips
Troubleshooting SAML SSO
IdP-Specific SAML SSO Issues
Understanding SSO with Kerberos
Configuring SSO with Kerberos
Understanding SSO with External Login
Configuring SSO with External Login
SSO and Mobile
Configuring Content-Related Settings
Configuring Document Options
Configuring Discussions Application-Wide
Managing Blogs
Configuring Blogs System-Wide
Migrating Blog Content
Enabling or Disabling Projects
Configuring Direct Messages
Configuring Sharing
Understanding Embedded and Attached Images
Configuring Support for Embedded Images
Configuring Support for Attachments
Configuring Video Provider Support
Adding Kaltura as a Video Provider
Adding Brightcove as a Video Provider
Configuring Ratings and Liking
Reindexing Browse Data
Managing Feeds
Filtering and Formatting Content
Configuring Interceptors
Synchronizing Content with Email or Newsgroups
Preventing Spam
Managing Document Conversion
Configuring People-Related Settings
Managing Access
Configuring Password Reset
Configuring User Registration
Configuring Terms and Conditions
Configuring Login Security
Enabling Username Reminders
Banning People
Configuring Status Levels
Avatar Settings
Configuring User Update Settings
Setting Up Access to Twitter
Managing Search
Selecting a Search Service
Configuring Content Search
Configuring User Search
Configuring OpenSearch
Configuring Search Services
Configuring JVM Settings for the Search Process
Enabling Content Search in Multiple Languages
Setting Up Email
Getting Set Up with Email
How Incoming and Outgoing Email Works
Why Does My Email Content Look Funny?
Configuring Outgoing (SMTP) Email
Configuring Incoming Email
Disabling Email in Test Environments
Configuring Email Digests
Editing Email Notification Templates
Localizing Email Notification Templates
Troubleshooting Email
Setting Up the Activity Engine
What is the Activity Engine?
Upgrading and the Activity Engine
Configuring the Activity Engine
Troubleshooting the Activity Engine and Activity Streams
Understanding the Jive Genius Recommender Service
What is the Jive Genius Recommender Service?
Jive Genius Recommender Service Security and Privacy
Configuring Jive Genius Recommender Service
Managing Apps
Administering Apps from the Jive Side
Setting Up Apps
Enabling and Monitoring Apps
Disabling Apps
Creating Secure Subdomains for Apps
Jive Apps Market Security
Custom Apps Security
Configuring App Services
Viewing App Statistics
Troubleshooting the Apps Market
Administering Apps from the Market
Enabling and Disabling Apps in the Market
Pre-Selecting Recommended Apps
Getting Information About Performance
Examining Database Queries
Getting Application Logs
Auditing Administrative Tasks
Viewing System Jobs
Integrating Web Analytics
Connecting Communities with Bridges
Managing Customizations
Simple Phrase Substitution in the UI
Adding and Removing Plugins
Adding and Removing Widgets
Working with Feeds
Enabling Feeds
Feeds Available
Feeds System Wide
Feeds Per Space
Feeds Per Blog
Feeds Per Document
Feeds Per Person
Configuring a Binary Storage Provider
Filtering Web Robots
Fine-Tuning with System Properties
System Properties Reference
Managing the Community
Enabling a Custom Community Overview
Configuring a Custom Community Overview
Community-Wide Announcements
Customizing Places
Sharing Exchange Calendars
Managing Spaces
Designing Space Hierarchies
Creating and Arranging Spaces
Customizing the Space Overview
Configuring Spaces
Setting Space Name, Locale, and Allowed Content Types
Configuring Discussions for a Space
Setting a Space Approver
Setting Up Abuse Reporting
Archiving Discussion Threads
Exposing Discussions on Another Site
Using Community Everywhere
Setting Up Community Everywhere
Script Generator
Usage
Fine-Tuning with Extended Properties
Managing Content in a Space
Managing Discussions
Managing Documents
Managing Categories
Merging Spaces
Managing Permissions
Defining User Groups
Setting Permissions
Creating User Overrides
Managing Administrative Permissions
About System Administration Permission Levels
How Permission Levels Affect Your Access
Setting Administrative Permissions
Managing Space Permissions
How a New Space Inherits Permissions
Using and Customizing the Default Space
Setting Permissions for Spaces
Creating User Overrides for Spaces
What are Space Permission Levels?
Standard Space Permission Levels
Custom Permission Levels and User Overrides for Spaces
Creating a Custom Space Permission Level
Managing Blog Permissions
About Global Blog Permission Levels
Setting Global Blog Permissions
Managing Social Group Permissions
About Social Group Permission Levels
Setting Social Group Permissions
Managing Home Page Permissions
About Home Page Permissions
Setting Home Page Permissions
Managing User Accounts and User Groups
Managing User Groups
Managing User Accounts
User Account Summary
Creating User Accounts
Deleting and Disabling User Accounts
Synchronizing with User Authentication Systems
Defining User Relationships
Configuring User Appearance Options and Presence
Letting Users Control Their Own Settings
Defining User Profile Templates
Moderation
What Is Moderation?
Moderation Best Practices
Moderator Roles and Where to Set Them
Who Moderates What?
What Cannot Be Moderated?
Moderation Inheritance in Groups and Spaces
Setting Up Content Moderation
Reviewing Content Moderation Requests
Setting Up Profile Image Moderation
Setting Up User-Uploaded Avatar Moderation
Moderation: Frequently Asked Questions
For Developers
Application Architecture
Database Schemas
Databases: Frequently Asked Questions
Developing Jive Apps
REST Reference
OpenClient Services
REST Services
Developing Plugins
Building Plugins
Plugin XML Reference
UI Components XML Reference
Maven
Maven: Start Here
How-To: Install Maven
settings.xml - For Licensed Customers and Partners
Maven: How To Create a New Maven Project
Maven: How to Run
Maven: How to Debug
Maven: How to use with IDEA
Maven: How to use with Eclipse
Maven Command Line Cheatsheet
Jive Maven Archetypes
Extensions
DWR: Frequently Asked Questions
Filter by Content Type
Web Services
Widgets
Building Widgets
Widgets: Frequently Asked Questions
Technologies and Tools
FreeMarker: Frequently Asked Questions
Google Soy
Spring: Frequently Asked Questions
Struts: Frequently Asked Questions
Developing Custom Themes
Which Kind of Theme Should I Use?
Custom Themes Development Process
Custom Themes: Best Practices
Uploading Your Custom Theme
Custom Themes Advanced Topics
Creating Custom CSS Classes
Customizing UI Page Structure
Mapping Custom Themes to the UI
Simple Phrase Substition in the UI
Advanced Phrase Substitution in the UI
FTL Templates and Descriptions
FTL Changes
SOY Changes
Custom Themes: Other Resources
Themes: Frequently Asked Questions
Using the Theme Resource Kit
Contents of the Theme Resource Kit
Download the Theme Resource Kit
Uploading a Kit-based Theme
ReadMe
What's New in Jive
6?
Jive in Translation
Documentation PDFs
Understanding the Platform
Platform Architecture
Services Layer
Platform Conventions, Management and Tools
Additional System Components
Understanding Jive Search
About Cloud Search
About On-Premise Search
How On-Premise Search Works
System Requirements
Jive Enterprise Architecture
Areas of Expertise Needed to Administer Jive
Hardware Requirements
Required External Components
Sizing Binary Storage
Network Requirements
Supported Operating Systems
Supported Browsers
Deployment Sizing and Capacity Planning
RPM Dependencies
List of Required Ports and Domains
Database Configuration
Supported Database Engines
Setting Up New Databases
Upgrading a Database
Postgres Database Best Practices
Oracle Database Best Practices
Oracle Database Drivers
Upgrading from the Oracle Thin Driver
Microsoft SQL Server Database Best Practices
MySQL Database Best Practices
Quick Database Setup for Evaluations
Installing
Installation Overview
Connecting Through a Proxy Server
Connecting to Jive-Hosted Services
Managing Client Certificates
Installing the Linux Package and Starting Up
Troubleshooting Linux Installations
Changing the Root Context (optional)
Setting Up Document Conversion
Setting Up the Conversion Machine
Setting Up SSL for Document Conversion
Configuring a Conversion Node Connection
Troubleshooting Document Conversion Machine Setup
Setting Up a Cache Server
Post-Installation Tasks
Installing On a Cluster
Configuring a Cluster Node (optional)
Installation Known Issues
Adding Features with Plugins
Configuring Delegated Authentication
Single Sign-On
Understanding SSO with SAML
Getting Ready to Implement SAML SSO
Configuring IdPs for SSO
SAML Identity Providers
Configuring SSO with SAML
General SAML Integration Settings
Advanced SAML Integration Settings
SAML SSO Attribute Mapping Tips
Troubleshooting SAML SSO
IdP-Specific SAML SSO Issues
Understanding SSO with Kerberos
Configuring SSO with Kerberos
Understanding SSO with External Login
Configuring SSO with External Login
SSO and Mobile
List of Required Ports and Domains
Configuring a Binary Storage Provider
Backup and Storage Considerations
Storage Reliability
Storage Monitoring
System Backups
Quick Installation
Upgrading
Before You Upgrade
Upgrades That Cause Search Index Rebuilds
Database Upgrades
Creating a Test Environment Before Upgrading
Upgrading a Linux Package
Upgrading on a Cluster
Upgrading Custom Themes and Templates
Post-Upgrade Tasks
Platform Administration
Jive Security
Security and Internal Development Processes
In-product Security Features
Jive and Cookies
Other Cookies
Security of Public Cloud Communities
Security of Private Cloud Communities
Security of Cloud-Delivered Services
Security Recommendations
Security FAQ
Jive and High-Availability
Supported High-Availability Jive Configurations
Designing a Single Data Center HA Configuration
Designing a Multiple Data Center HA Configuration
Supported HA Search
Configuring Jive for High-Availability
Web Application Servers
Activity Engine Server
Cache Servers
Document Conversion Server
Core Application Database
Analytics Database
Activity Engine Database
On-Premise Search Service
Capacity and Scaling Considerations
Required Nodes for an On-Premise HA Search Service
Adding an On-Premise HA Search Service Node
Services Directory for HA
Starting Up After a Failover
Individual Component Behavior
System Failover
Cache Servers
Activity Engine
Document Conversion Service
Storage
Core Database
Analytics Database
Search Service
Recovering Jive After a Failure
Restoring the Web Application Server File System
Restoring the Database With Persistent Properties
Rebuilding an On-prem HA Search Service
Clustering Overview
Managing an Application Cluster
In-Memory Caching Overview
Managing In-Memory Cache Servers
Configuring In-Memory Caches
Troubleshooting Caching and Clustering
Monitoring Your Jive Environment
Basic Monitoring Recommendations
Advanced Monitoring Recommendations
Platform Run Book (Linux)
Jive HTTPD (Linux)
Jive HTTPD Networking
Jive HTTPD Log Files
Jive-Managed Applications
Operations Cookbook
Enabling SSL Encryption
Restricting Admin Console Access by IP Address
Forcing Traffic to HTTPS
Changing the Configuration of an Existing Instance
Using an External Load Balancer
Enable Application Debugger Support
Setting Up a Document Conversion Node
Configuration Support for External Client Access
Adding Fonts to Support Office Document Preview
Sharing Exchange Calendars in an HTML Text Widget
Fine-Tuning Performance
Client-Side Resource Caching
Configuring External Static Resource Caching
Adding Cache Server Threads
Adjusting Java Virtual Machine (JVM) Settings
Disabling Full GC (System)
Assorted Performance Tuning Tips
Search Index Rebuilding
Using a Content Distribution Tool with Jive
Recommended Settings for F5
Application Management Command Reference
appadd
appls
apprestart
apprm
appsnap
appstart
appstop
appsupport
manage
upgrade
Community Administration
Starting the Admin Console
Setting Up the Community
Using the Setup Tool
Personalizing the Community
Theming Your Community
Which Kind of Theme Should I Use?
Using a Predefined Theme
Customize Your Site
Export a Theme
Import a Theme
Starting the Setup Tool
Changing the jiveURL
Getting Basic System Information
Root Space
Deployment Environment
Managing the Deployment License
Moving or Copying an Instance
Locale and Time Zone Settings
LDAP and Active Directory Guide
Supported Directory Servers
Overview of Directory Integration Steps
Mapping Users from a Directory Server
Mapping Groups from a Directory Server
Using LDIF to Inventory Your Directory
Synchronizing LDAP Users
LDAP System Properties
Single Sign-On
Understanding SSO with SAML
Getting Ready to Implement SAML SSO
Configuring IdPs for SSO
SAML Identity Providers
Configuring SSO with SAML
General SAML Integration Settings
Advanced SAML Integration Settings
SAML SSO Attribute Mapping Tips
Troubleshooting SAML SSO
IdP-Specific SAML SSO Issues
Understanding SSO with Kerberos
Configuring SSO with Kerberos
Understanding SSO with External Login
Configuring SSO with External Login
SSO and Mobile
Configuring Content-Related Settings
Configuring Document Options
Configuring Discussions Application-Wide
Managing Blogs
Configuring Blogs System-Wide
Migrating Blog Content
Enabling or Disabling Projects
Configuring Direct Messages
Configuring Sharing
Understanding Embedded and Attached Images
Configuring Support for Embedded Images
Configuring Support for Attachments
Configuring Video Provider Support
Adding Kaltura as a Video Provider
Adding Brightcove as a Video Provider
Configuring Ratings and Liking
Reindexing Browse Data
Managing Feeds
Filtering and Formatting Content
Configuring Interceptors
Synchronizing Content with Email or Newsgroups
Preventing Spam
Managing Document Conversion
Configuring People-Related Settings
Managing Access
Configuring Password Reset
Configuring User Registration
Configuring Terms and Conditions
Configuring Login Security
Enabling Username Reminders
Banning People
Configuring Status Levels
Avatar Settings
Configuring User Update Settings
Setting Up Access to Twitter
Managing Search
Selecting a Search Service
Configuring Content Search
Configuring User Search
Configuring OpenSearch
Configuring Search Services
Configuring JVM Settings for the Search Process
Enabling Content Search in Multiple Languages
Setting Up Email
Getting Set Up with Email
How Incoming and Outgoing Email Works
Why Does My Email Content Look Funny?
Configuring Outgoing (SMTP) Email
Configuring Incoming Email
Disabling Email in Test Environments
Configuring Email Digests
Editing Email Notification Templates
Localizing Email Notification Templates
Troubleshooting Email
Setting Up the Activity Engine
What is the Activity Engine?
Upgrading and the Activity Engine
Configuring the Activity Engine
Troubleshooting the Activity Engine and Activity Streams
Understanding the Jive Genius Recommender Service
What is the Jive Genius Recommender Service?
Jive Genius Recommender Service Security and Privacy
Configuring Jive Genius Recommender Service
Managing Apps
Administering Apps from the Jive Side
Setting Up Apps
Enabling and Monitoring Apps
Disabling Apps
Creating Secure Subdomains for Apps
Jive Apps Market Security
Custom Apps Security
Configuring App Services
Viewing App Statistics
Troubleshooting the Apps Market
Administering Apps from the Market
Enabling and Disabling Apps in the Market
Pre-Selecting Recommended Apps
Getting Information About Performance
Examining Database Queries
Getting Application Logs
Auditing Administrative Tasks
Viewing System Jobs
Integrating Web Analytics
Connecting Communities with Bridges
Managing Customizations
Simple Phrase Substitution in the UI
Adding and Removing Plugins
Adding and Removing Widgets
Working with Feeds
Enabling Feeds
Feeds Available
Feeds System Wide
Feeds Per Space
Feeds Per Blog
Feeds Per Document
Feeds Per Person
Configuring a Binary Storage Provider
Filtering Web Robots
Fine-Tuning with System Properties
System Properties Reference
Managing the Community
Enabling a Custom Community Overview
Configuring a Custom Community Overview
Community-Wide Announcements
Customizing Places
Sharing Exchange Calendars
Managing Spaces
Designing Space Hierarchies
Creating and Arranging Spaces
Customizing the Space Overview
Configuring Spaces
Setting Space Name, Locale, and Allowed Content Types
Configuring Discussions for a Space
Setting a Space Approver
Setting Up Abuse Reporting
Archiving Discussion Threads
Exposing Discussions on Another Site
Using Community Everywhere
Setting Up Community Everywhere
Script Generator
Usage
Fine-Tuning with Extended Properties
Managing Content in a Space
Managing Discussions
Managing Documents
Managing Categories
Merging Spaces
Managing Permissions
Defining User Groups
Setting Permissions
Creating User Overrides
Managing Administrative Permissions
About System Administration Permission Levels
How Permission Levels Affect Your Access
Setting Administrative Permissions
Managing Space Permissions
How a New Space Inherits Permissions
Using and Customizing the Default Space
Setting Permissions for Spaces
Creating User Overrides for Spaces
What are Space Permission Levels?
Standard Space Permission Levels
Custom Permission Levels and User Overrides for Spaces
Creating a Custom Space Permission Level
Managing Blog Permissions
About Global Blog Permission Levels
Setting Global Blog Permissions
Managing Social Group Permissions
About Social Group Permission Levels
Setting Social Group Permissions
Managing Home Page Permissions
About Home Page Permissions
Setting Home Page Permissions
Managing User Accounts and User Groups
Managing User Groups
Managing User Accounts
User Account Summary
Creating User Accounts
Deleting and Disabling User Accounts
Synchronizing with User Authentication Systems
Defining User Relationships
Configuring User Appearance Options and Presence
Letting Users Control Their Own Settings
Defining User Profile Templates
Moderation
What Is Moderation?
Moderation Best Practices
Moderator Roles and Where to Set Them
Who Moderates What?
What Cannot Be Moderated?
Moderation Inheritance in Groups and Spaces
Setting Up Content Moderation
Reviewing Content Moderation Requests
Setting Up Profile Image Moderation
Setting Up User-Uploaded Avatar Moderation
Moderation: Frequently Asked Questions
For Developers
Application Architecture
Database Schemas
Databases: Frequently Asked Questions
Developing Jive Apps
REST Reference
OpenClient Services
REST Services
Developing Plugins
Building Plugins
Plugin XML Reference
UI Components XML Reference
Maven
Maven: Start Here
How-To: Install Maven
settings.xml - For Licensed Customers and Partners
Maven: How To Create a New Maven Project
Maven: How to Run
Maven: How to Debug
Maven: How to use with IDEA
Maven: How to use with Eclipse
Maven Command Line Cheatsheet
Jive Maven Archetypes
Extensions
DWR: Frequently Asked Questions
Filter by Content Type
Web Services
Widgets
Building Widgets
Widgets: Frequently Asked Questions
Technologies and Tools
FreeMarker: Frequently Asked Questions
Google Soy
Spring: Frequently Asked Questions
Struts: Frequently Asked Questions
Developing Custom Themes
Which Kind of Theme Should I Use?
Custom Themes Development Process
Custom Themes: Best Practices
Uploading Your Custom Theme
Custom Themes Advanced Topics
Creating Custom CSS Classes
Customizing UI Page Structure
Mapping Custom Themes to the UI
Simple Phrase Substition in the UI
Advanced Phrase Substitution in the UI
FTL Templates and Descriptions
FTL Changes
SOY Changes
Custom Themes: Other Resources
Themes: Frequently Asked Questions
Using the Theme Resource Kit
Contents of the Theme Resource Kit
Download the Theme Resource Kit
Uploading a Kit-based Theme
Community Manager Reports
System Requirements
Getting Started
Getting Set Up
Best Practices
Installing the JAR File
Configuring Reports
Enabling User Search
Administering Community Manager Reports
Accessing Reports
Configuring Permissions for Reports
Setting Permissions to View Global Reports
Setting Permissions to View Reports for Spaces
Removing Permission to View Reports
Adding Profile Fields to Report Filters
Documentation PDFs
System Requirements
Getting Started
Getting Set Up
Best Practices
Installing the JAR File
Configuring Reports
Enabling User Search
Administering Community Manager Reports
Accessing Reports
Configuring Permissions for Reports
Setting Permissions to View Global Reports
Setting Permissions to View Reports for Spaces
Removing Permission to View Reports
Adding Profile Fields to Report Filters
Documentation PDFs
Jive Anywhere
About Jive Anywhere
Jive Anywhere System Requirements
Managing Jive Anywhere
Setting Up Jive Anywhere
Post-Installation Configuration
Deploying Browser Plugins to Multiple Users
Restrict the Web Sites that Use Jive Anywhere
Disable Auto Updates on Internet Explorer
Create Your Own Jive Anywhere Module
Documentation PDFs
About Jive Anywhere
Jive Anywhere System Requirements
Managing Jive Anywhere
Setting Up Jive Anywhere
Post-Installation Configuration
Deploying Browser Plugins to Multiple Users
Restrict the Web Sites that Use Jive Anywhere
Disable Auto Updates on Internet Explorer
Create Your Own Jive Anywhere Module
Documentation PDFs
Jive Case Escalation for Salesforce
Documentation PDF
System Requirements
Understanding Jive Case Escalation for Salesforce
Setting Up Jive Case Escalation for Salesforce
Installing the Program
Connecting Jive to Salesforce
Creating an Auto-Escalation Policy
Creating a Place-Specific Escalation Policy
Mapping Jive Metadata to Salesforce Fields
Manual Case Escalation Permissions
Troubleshooting
Using Jive Case Escalation for Salesforce
Escalating Cases Manually
Viewing Case Information in Jive
Jive Information Included in Cases
Documentation PDF
System Requirements
Understanding Jive Case Escalation for Salesforce
Setting Up Jive Case Escalation for Salesforce
Installing the Program
Connecting Jive to Salesforce
Creating an Auto-Escalation Policy
Creating a Place-Specific Escalation Policy
Mapping Jive Metadata to Salesforce Fields
Manual Case Escalation Permissions
Troubleshooting
Using Jive Case Escalation for Salesforce
Escalating Cases Manually
Viewing Case Information in Jive
Jive Information Included in Cases
Jive Connects for Sametime
Jive Connects for IBM Sametime
System Requirements
Setting Up Sametime
Configuring Sametime Integration
FAQ: Sametime Integration
System Properties for Sametime Integration
Using Sametime
How do I start a Sametime chat from the community?
How do I turn off the chat bar?
Documentation PDFs
Jive Connects for IBM Sametime
System Requirements
Setting Up Sametime
Configuring Sametime Integration
FAQ: Sametime Integration
System Properties for Sametime Integration
Using Sametime
How do I start a Sametime chat from the community?
How do I turn off the chat bar?
Documentation PDFs
Jive for iPad
Using Jive for iPad
Documentation PDFs
System Requirements
Connecting to Your Community
Getting Started
Creating Content
Editing Content
Using Your Inbox
Finding People, Places, and Content
iPad App Security FAQ
Using Jive for iPad
Documentation PDFs
System Requirements
Connecting to Your Community
Getting Started
Creating Content
Editing Content
Using Your Inbox
Finding People, Places, and Content
iPad App Security FAQ
Jive for OCS and Lync
Jive for OCS/Lync
Release Notes
System Requirements
Documentation PDFs
Getting Set Up
Configuring Jive for OCS/Lync
Jive for OCS/Lync
Release Notes
System Requirements
Documentation PDFs
Getting Set Up
Configuring Jive for OCS/Lync
Jive for Office
Release Notes
Documentation PDFs
Jive for Office
System Requirements
Getting Set Up
Updating Client Binaries
Client Installation
Choosing an Authentication Method
Setting SSO Connection Behavior for Office
Setting an Authentication Method
Setting Overwrite Behavior
Release Notes
Documentation PDFs
Jive for Office
System Requirements
Getting Set Up
Updating Client Binaries
Client Installation
Choosing an Authentication Method
Setting SSO Connection Behavior for Office
Setting an Authentication Method
Setting Overwrite Behavior
Jive for Outlook
Release Notes
Documentation PDFs
Administering Jive for Outlook
System Requirements
Installing the Plugin
Client Installation
Updating Client Binaries
Choosing an Authentication Method
Theming Jive for Outlook
Remote Client Customization
Remote Client Customization Reference
Specifying Client Connection Behavior
Setting an Authentication Method
Release Notes
Documentation PDFs
Administering Jive for Outlook
System Requirements
Installing the Plugin
Client Installation
Updating Client Binaries
Choosing an Authentication Method
Theming Jive for Outlook
Remote Client Customization
Remote Client Customization Reference
Specifying Client Connection Behavior
Setting an Authentication Method
Jive for SharePoint
About Jive for SharePoint
System Requirements
Setting up Jive for SharePoint
Communication Between Jive and SharePoint
SharePoint-Side Setup
Authentication Methods
Installing the SharePoint-Side Plugin
Getting Ready to Integrate
Jive-Side Setup
Installing the Jive-Side Plugin
Changing Jive's Address for SharePoint
Administering Jive for SharePoint
Connecting Jive with SharePoint
Setting Up SharePoint Search
Configuring Identity Mapping
Enabling Linked Place Creation
Group Permissions in Jive and SharePoint
Troubleshooting Jive For SharePoint
Diagnosing Connection Problems
Troubleshooting Jive for SharePoint Search
Log Management
Frequently Asked Questions
Documentation PDFs
About Jive for SharePoint
System Requirements
Setting up Jive for SharePoint
Communication Between Jive and SharePoint
SharePoint-Side Setup
Authentication Methods
Installing the SharePoint-Side Plugin
Getting Ready to Integrate
Jive-Side Setup
Installing the Jive-Side Plugin
Changing Jive's Address for SharePoint
Administering Jive for SharePoint
Connecting Jive with SharePoint
Setting Up SharePoint Search
Configuring Identity Mapping
Enabling Linked Place Creation
Group Permissions in Jive and SharePoint
Troubleshooting Jive For SharePoint
Diagnosing Connection Problems
Troubleshooting Jive for SharePoint Search
Log Management
Frequently Asked Questions
Documentation PDFs
Jive Ideation
Jive Ideation
Documentation PDFs
Administering Jive Ideation
Getting Started with Jive Ideation
Enabling Ideas By Default in Places
Configuring Jive Ideas
Allowing Guest User Posting
Hiding the Voting History for Ideas
Configuring Idea Point Scoring
Managing Idea Stages
Adding an Idea Stage
Managing Custom Fields
Managing Jive Ideas
How do I import or export ideas?
Jive Ideation
Documentation PDFs
Administering Jive Ideation
Getting Started with Jive Ideation
Enabling Ideas By Default in Places
Configuring Jive Ideas
Allowing Guest User Posting
Hiding the Voting History for Ideas
Configuring Idea Point Scoring
Managing Idea Stages
Adding an Idea Stage
Managing Custom Fields
Managing Jive Ideas
How do I import or export ideas?
Jive Mobile
Jive Mobile
Documentation PDFs
System Requirements
Administering Jive Mobile
Installing Jive Mobile
Configuring Jive Mobile
Security for Jive Mobile
Jive Mobile and Cookies
Moving a Mobile Instance
Customizing the Mobile Home Page
Customizing the Mobile User Interface
Jive Mobile
Documentation PDFs
System Requirements
Administering Jive Mobile
Installing Jive Mobile
Configuring Jive Mobile
Security for Jive Mobile
Jive Mobile and Cookies
Moving a Mobile Instance
Customizing the Mobile Home Page
Customizing the Mobile User Interface
Jive Present
Documentation PDFs
Configuring Jive Present
Documentation PDFs
Configuring Jive Present
Jive Video
Getting Started With Jive Video
System Requirements
Getting Set Up
Installing the Plugin
Setting up Your Firewall for Video
Configuring Video
Using HTTPS for Video
Security for Jive Video Communication
Troubleshooting Tips
Documentation PDFs
Getting Started With Jive Video
System Requirements
Getting Set Up
Installing the Plugin
Setting up Your Firewall for Video
Configuring Video
Using HTTPS for Video
Security for Jive Video Communication
Troubleshooting Tips
Documentation PDFs