Updating Client Binaries

You can choose to update client binaries manually, or you can set them to be automatically installed on your server from the Cloud, so client users can always access the latest updates.

By default, Jive for Office auto-updates the client software on your server to ensure that when a new client version becomes available, it becomes available to your users and they get prompted to download it. (Users can always choose not to install the update: it isn't automatically installed.) You can see a log showing when Jive checks for a new version or downloads one by checking the Auto-Update log at System > Settings > Extended APIs > Auto-Update Logs. You'll also receive an email alerting you when an auto-update completes.

If you don't want the binaries to be automatically updated on your server, you can choose manual updating. When manual updates are enabled, Jive alerts you by email when new client binaries are available, so you can decide when and whether to make them available on your server for users to download.

Note: If you use SSO or reverse proxying in your environment, you can't use auto-update until you exclude the following URL from authentication: SERVER_URL/office/download/office.msi.

If you use a proxy server to access the Internet, you may encounter some issues with auto-update. See the Proxy Settings topic in the main Jive documentation for more information.

To set updating:

  1. Click System > Settings > Extended APIs > Desktop Applications
  2. Set Auto-Update mode to Automatic.
  3. When new client updates come through, you will no longer see the notification buttons next to the client binaries version(s), because you will always have the latest version of the client software.