If you move your community URL, you'll need to update your Mobile registration settings with the repair utility.
Jive's security and licensing service keeps track of your production and development environment(s) and the license(s) required for production environments. To understand how the security service works for the core application, see Moving or Copying an Instance and Managing the Deployment License in the core documentation.
If the Jive Mobile plugin detects a change in the jiveURL or other environment change, you'll be prompted to update your settings the next time you log in to the Admin Console and go to the Mobile page. Choose one of the following options:
| Option | Description |
|---|---|
| Recover Registration | Choose this option if you moved your Jive data from one instance to another instance that was also registered for Mobile. In other words, the Jive Mobile URL shown is not correct for the current instance. This typically occurs when you move data from UAT to production, in which case, the production instance would incorrectly try to use the UAT instance's Jive Mobile URL. To repair this situation, enter the jive-mobile.com hostname and Mobile Gateway Access URL that were originally used to register the current instance. |
| Delete Local Mobile Settings | Choose this option if your instance is not registered for Mobile. This can occur when you copy a mobile-registered instance to a UAT instance for testing purposes and then try to run it. Each Jive Mobile instance needs its own registration. You can't point to the same one. You'll need to delete your local settings and then register the instance with its own Mobile license. |
| Upgrade Registration | Choose this option if you are upgrading or restoring an existing Jive instance that was already registered for Mobile. |