Adding Fonts to Support Office Document Preview

Install your licensed True Types fonts on the document conversion server to enable accurate previews of uploaded Microsoft Office documents. Having the correct fonts installed will enable the proper display of languages such as Chinese, Japanese, Korean, and Arabic.

Note: If your Jive community is hosted by Jive, this custom font feature is not supported.
  1. Locate the font package(s) you want to install.
  2. Connect to the document conversion server as root.
  3. Using the operating system's package manager, install the fonts on the document conversion server.
  4. The font(s) should now have been added to fontconfig on your system. You can verify that a particular font is installed and ready to be used by the document conversion service by typing fc-list and making sure the font is listed.
  5. As root, restart the document conversion service (/etc/init.d/jive-docconverter restart).