Configuring Interceptors

Interceptors perform actions on incoming requests that seek to post content. You can configure interceptors on the Interceptors page of the Admin Console.

Fastpath: Admin Console: Spaces > Settings > Interceptors (change space)

Some of the interceptors have functionality related to features exposed for configuration elsewhere in the Admin Console. For example, the Ban User interceptor is designed to prevent the specified users from posting content. In contrast, the ban settings you can make elsewhere (see Banning People for more information) are designed to ban users from logging in at all.

Note: Filters and interceptors can be applied to discussions, document comments, and blog comments. You can't apply interceptors to the body text of documents, and to a blog post only when it's first created. In other words, keep in mind that people authoring documents and blog posts can create content that's less "filtered."

When you don't want any part of a post or comment with an offending word to enter the space before an action is taken, use an interceptor instead of a filter.

For more about filters, see Filtering and Formatting Content.

Installing Interceptors

Interceptors are included, but not installed/active by default. To set up an interceptor:
  1. Verify that you have selected the correct space to enable interceptors. If you need to change the space, click change space at the top of the page.
  2. From the interceptor list, select the type of interceptor that you want to install (Message Governor, Keyword, and so on).
  3. Click the Install button.
  4. After you've installed the interceptor, it will appear in a list of current interceptors. In that list, click the Edit button next to the interceptor to edit its properties.
  5. Use the list of interceptor properties below to refine how the interceptor will work.
  6. For the search queries, make sure to use the search conventions described in Search Tips. Note that you cannot enter a comma-separated list of words in the search query string boxes.
Some things to keep in mind when you are setting up interceptors:
  • Interceptors are executed in the order they appear in the list of interceptors. So, if you install more than one, use the move arrows to make sure the interceptors are listed in an order that makes sense. For example, do not add a message to a moderation queue by a person whose IP is banned from posting.
  • You can install an interceptor multiple times, setting it up differently each time.
  • For the query strings, use the search conventions described in Search Tips. Note that you cannot enter a comma-separated list of words in the search query string boxes.
The following is a list of included interceptors, along with more about their properties: