The following tables show the ports you need to open in order to enable key Jive components. For services that are hosted by Jive, you also need to ensure access to certain domains or IP addresses. These addresses are shown where required.
| Component | Port(s) | Direction | Domain(s) or IP(s) |
|---|---|---|---|
| Jive - Tomcat |
|
Open | |
| Jive - Apache | HTTP port: 80 | Open and public-facing | |
| Activity Engine | TCP port: 7020 JMX port: 7021 |
Open | |
| Cloud Search Service | 443 | Outbound from Jive instance | directory-service.phx1.jivehosted.com or directory-service.ams1.jivehosted.com |
| On-Premise Search Service | 30000 | Open | localhost |
| Analytics | none | Inbound | |
| Jive Apps Market | none | n/a | market.apps.jivesoftware.com, gateway.jivesoftware.com, apphosting.jivesoftware.com, developers.jivesoftware.com |
| Component | Port(s) | Direction |
|---|---|---|
| Database - PostgreSQL | 5432 | Open/bidirectional |
| Database server - SQL | 1433 | Open/bidirectional |
| Database server - MySQL | 3306 | Open/bidirectional |
| Database server - Oracle | 1521 | Open/bidirectional |
| Component | Port(s) | Direction | Domain(s) or IP(s) |
|---|---|---|---|
| Document Conversion |
|
Open | |
| Jive Connects for Office | 80 or 443 (we recommend using 443 to transmit content) | Open | |
| Mobile (all locations, including EMEA) | 443 if you use SSL, 80 if not | Inbound to Jive instance | out.jive-mobile.com (204.93.64.112) |
| Mobile (all locations, including EMEA) | 443 | Outbound from Jive instance | gateway.jive-mobile.com (204.93.64.255 and 204.93.64.252) |
| Mobile (EMEA only) | 443 if you use SSL, 80 if not | Inbound to Jive instance | 204.93.80.122 |
| Jive Present | 443 | Inbound to Jive instance | 188.93.102.111
188.93.102.112 188.93.102.115 188.93.103.35 188.93.103.36 188.93.103.37 |
| Jive for SharePoint | 443 | Inbound to public SSL-enabled VIP for Jive instance | |
| Video | 1935 (RTMP) (if this is not available, then use port 80) (RTMPT) | Open/outbound | |
| 80 and 443 to a specific IP range (for example, 208.122.31.1 - 208.122.31.250) | Open/inbound | 208.122.47.241 208.122.47.242 208.122.47.243 74.63.51.50 74.63.51.55 |