List of Required Ports and Domains

Jive Core Components

The following tables show the ports you need to open in order to enable key Jive components. For services that are hosted by Jive, you also need to ensure access to certain domains or IP addresses. These addresses are shown where required.

Component Port(s) Direction Domain(s) or IP(s)
Jive - Tomcat
  • HTTP monitor port: 9000 (does not need to be opened outside)
  • Server port: 9100 (does not need to be opened outside)
  • HTTP port: 9200 (does not need to be opened outside)
Open  
Jive - Apache HTTP port: 80 Open and public-facing  
Jive Genius Recommender Service (Activity Engine) TCP port: 7020

JMX port: 7021

443

Open in.genius.jivesoftware.com, out.genius.jivesoftware.com
Analytics none Inbound  
Jive Apps Market none n/a market.apps.jivesoftware.com, gateway.jivesoftware.com, apphosting.jivesoftware.com, developers.jivesoftware.com

Cluster Node Communication

Databases Server Default Ports

Component Port(s) Direction
Database - PostgreSQL 5432 Open/bidirectional
Database server - SQL 1433 Open/bidirectional
Database server - MySQL 3306 Open/bidirectional
Database server - Oracle 1521 Open/bidirectional

Jive Plugins (all optional)

Component Port(s) Direction Domain(s) or IP(s)
Document Conversion
  • Jive Document Conversion Daemon (JDCD): 8200
  • Jive OpenOffice Daemon: 8850 (older versions) or 8300 (newer versions)
  • OpenOffice: 8820, 8821, 8822, 8823, 8824
  • JDCD callback: 80
Open  
Jive Connects for Office 80 or 443 (we recommend using 443 to transmit content) Open  
Mobile (all locations, including EMEA) 443 if you use SSL, 80 if not Inbound to Jive instance out.jive-mobile.com (204.93.64.112)
Mobile (all locations, including EMEA) 443 Outbound from Jive instance gateway.jive-mobile.com (204.93.64.255 and 204.93.64.252)
Mobile (EMEA only) 443 if you use SSL, 80 if not Inbound to Jive instance 204.93.80.122
Jive Present 443 Inbound to Jive instance 188.93.102.111

188.93.102.112

188.93.102.115

188.93.103.35

188.93.103.36

188.93.103.37

Jive for SharePoint 443 Inbound to public SSL-enabled VIP for Jive instance  
Video 1935 (RTMP) (if this is not available, then use port 80) (RTMPT) Open/outbound  
  80 and 443 to a specific IP range (for example, 208.122.31.1 - 208.122.31.250) Open/inbound

208.122.47.241

208.122.47.242

208.122.47.243

74.63.51.50

74.63.51.55