Moderation Best Practices

Consider using these best practices if you enable moderation in your community.

Develop a Community Usage Policy

Make the usage policy for content and discussions available and easy to find.

Here are some ideas for usage policy statements:

Encourage Users to Report Abuse

You can design policies to ward off abusive or inappropriate posts. Early warning can make a big difference by preventing users from having a negative experience. Make the consequences clear for unacceptable behavior. Other community users are more likely to follow the guidelines when you enforce them quickly and publicly, for example, by removing or editing an offensive post. For more information about abuse reporting, see Setting Up Abuse Reporting.

Designate More than One Moderator Per Place

Relying on only one moderator can cause a bottleneck if that person becomes unavailable. Consider designating more than one moderator per place. Here's why: