You can use a variety of best practices to avoid spam in your community.
Community administrators of external communities should develop a strategy for dealing with spam. (Internal communities do not typically experience spam.) The following methods are available as general spam-prevention strategies or to target specific spammers. Choose the method(s) that will work best for your unique community.
| Method | Description | To learn more, see this topic: |
|---|---|---|
| New User Registration Moderation | Assign a moderator(s) to approve or reject new user registrations. | Moderating User Registrations |
| Captcha for New User Registrations | Require that users type in a Captcha image when they register for the community. | Configuring User Registration |
| Email Validation | Require that the application send an email to the address a new user provides at registration. The user must then use a link in the email to complete registration. | Configuring User Registration |
| Restrict Email Domains | Restrict the domains from which email registrations can be accepted. Set the following parameters in : registration.domainRestriction.enabled = true registration.domainRestriction.domains = the list of allowed domains, separated by commas registration.domainRestriction.company = your company name | |
| Captcha at User Log In | Require that users type in a Captcha image when they log in to the community. | Configuring Login Security |
| View-only Guest Users | Disable the ability of guests to create content by limiting the permissions of "Everyone" to view-only (guests are members of "Everyone"). You would give only Registered Users the ability to create content. | Managing Permissions |
| Askimet for Blog Comments | Use Askimet to help prevent blog comment spam. | Configuring Blogs System-Wide |
| Keyword and/or Message Governor Interceptors | Limit the frequency of posts and search for spam keywords. | Configuring Interceptors |
| Content Moderation | Enable content moderation so that users must submit content for approval before it's published in the community. | Moderating Content |
| Method | Description | To learn more, see this topic: |
|---|---|---|
| Ban Users | Ban malicious users by blocking their login credentials or their IP address. | Banning People |
| Ban IP Addresses | Ban one or more or a range of IP addresses. | Banning People |