appsupport Command

Jive Application Support tool (appsupport). Passively gathers information about a running system for communicating with Jive support.)

appsupport [options]
Short Long Description
  --version Show program's version number and exit.
 -h --help Show help message and exit.
Table 1. System Options. Fine tune the system information captured by the support dump. By default, all data is captured.
Short Long Description
-m --no-mem Do not gather memory information. Default: True
-c --no-cpu Do not gather CPU information. Default: True
-u --no-uptime Do not gather uptime information. Default: True
-s --no-os Do not gather operating system information. Default: True
-z --no-limits Do not gather ulimit information. Default: True
-x --no-sysctl Do not gather sysctl information. Default: True
-n --no-network Do not gather network information. Default: True
-f --no-firewall Do not gather firewall information. Default: True
-l --no-logs Do not gather system log information. Default: True
Table 2. Jive Options. Fine tune the jive-specific information captured by the support dump. By default, all data is captured.
Short Long Description
-e --no-jive-config Do not gather Jive-specific configuration information.
-a --no-jive-apps Do not gather jive application data.
-i --no-httpd-logs Do not gather Jive HTTPD logs.
-j --no-jive-logs Do not gather jive-specific logs.
-p --no-db-logs Do not gather local system database logs.
-t BYTES --limit-logs=BYTES Limit log captures to a given number of bytes [default no limit]
-q --no-docverse-logs Do not gather logs related to the document conversion feature.
-y --no-docverse-config Do not gather configuration related to the document conversion feature.
-g --no-cache-logs Do not gather cache-related logs, including cache-gc.log, cache.log, cache-service.log, and cache-service.out.
-w --no-cache-config Do not gather cach-related configuration, including cluster.xml, server.properties, and stores.xml.
Table 3. General Options. General configuration not specific to any subsystem. Most should only be used for testing.
Short Long Description
-o OUTPUT --out=OUTPUT Append output to the given file creating if the file does not exist [default STDOUT]
  --no-time Do not add timestamps to output. Default: True
-v --verbose Be verbose about what actions are being taken. Default: False
-d --debug Show debug information. Default: False