Using the SharePoint Log Viewer, you can monitor the status of the Jive plugin in SharePoint.
Viewing the SharePoint Logs in Jive
Fastpath: Admin Console: System > Settings > Jive for SharePoint > SharePoint log viewer
Use the SharePoint Log Viewer when you want to view the logs for a particular connection without going into your SharePoint file system. You can see logs for a different connection by choosing it from the menu. Click Refresh to see the newest information.
Viewing Jive Logs
You may need to view the
Jive logs or provide them to Support for troubleshooting. Use the following steps to collect a debug log and retrieve it in
Jive.
- In the Admin Console, go to
- In the Configuration tab add a logging level override with the name com.jivesoftware.spintegration and the level DEBUG. This setting ensures that debug logs will be collected.
- Reproduce the problem you're troubleshooting so the log will reflect it.
- Return to and select the Log Viewer tab.