Accessing the Diagnostics Page

The Diagnostics page is intended for troubleshooting issues with the connector including issues creating a SharePoint Location within Jive and searching SharePoint from within Jive.

To Access the Diagnostics Page

  1. Locate the Jive site settings section:
    • Site Actions menu > Site Settings > Jive.
      Note: You must have appropriate access on the site to be able to see or access the Site Actions menu.
  2. Under Jive, click Diagnostics.
  3. Follow the on-screen instructions for diagnosing your configuration.