How Document Approval Fits Into Moderation

If an administrator assigns document approvers for a space, then they must approve the content before it even reaches the moderation queue. A space approver is like a moderator in the sense that their approval is required before the document can be published (they don't approve other kinds of content such as discussions or blog posts).

Here's how approval works:

  1. When someone has been assigned a space approver role, documents in the space are automatically submitted for approval before they can be published. If moderation is also enabled for documents in the space, then new documents must be approved before they're sent to the moderation queue.
  2. After submitting a document for approval, the document page will display a status box showing the author a list of people who must approve. The author will also see the document listed on the Your Stuff tab of their profile as Not Yet Approved.

    Approval status list

  3. Approvers can reach their Pending Approvals list by clicking the menu Your Stuff > Items Awaiting Approval.

    Pending approvals list

  4. When an approver rejects a document, they're prompted to include a message to go with their rejection. That message is added to the document's Author Discussion area, where comments go under the document's content.
  5. After someone rejects a document, it must be resubmitted (by anyone who can edit the document) for approval before it can be published.
  6. If there are multiple approvers, all of them must approve a document before it can be published. When the last one approves the document, it is automatically published (or submitted for moderation if moderation is enabled).

    Approved document