Managing Mobile Permissions

With mobile permissions, you set who has access to the community via a mobile device, such as a telephone.

Note: You can also prevent iPhone users from accessing the community by disabling access based on the ID for their phone itself. For more information, see Managing iPhone Access.

About Mobile Permission Levels

You can grant (or remove) mobile access to the community.

Note: You can't create custom permission levels here, as you can for space permissions.
Permission Access Granted
Mobile access Access Jive SBS using a mobile application, such as for iPhone.

Setting Mobile Permissions

You can set mobile permissions in the admin console on the Mobile Permissions page.

  1. On the page, under Groups with access, assign permissions to user groups:
    • To assign permissions to a user group not yet listed:
      1. Click Add group.
      2. Enter the name of the user group to add.
      3. Click the Select Permissions button.
      4. In the dialog box, select check boxes for the permission levels you want to apply for the user group.
    • To edit permissions for a user group already listed:
      1. Locate the group in the list.
      2. Next to its permission level, click edit permissions.
      3. In the dialog box, select check boxes for the permission levels you want to apply for the user group.
  2. Click the Set Permissions button.

Creating User Overrides

Create a user override to grant a particular set of permissions to an individual. You might need to create an override if:
  • A person requires a particular set of permissions for an area, but isn't (and shouldn't be) a member of a group to which you've already assigned permissions for the area.
  • A person is a member of a group to which you've assigned permissions for an area, but they require a different set of permissions than they've received as a member of the group -- in other words, they're an exception to the rule. For example, you might want to separately define their permissions in order to enhance or limit their access in the area.
Use the following steps to create a user override on the permissions page you're editing:
  1. Under User Overrides, click Create a user override.
  2. In the box, start typing the name of the user for whom you want to set the override. Click the popup that displays the user's name.
  3. Click the Set override button to view the permissions you can set.
  4. In the permissions box for the person you selected, select and clear check boxes as needed. In the end you want the list of checked items to reflect the permissions the person should have. Note that you merely clear a check box to remove a permission -- there's no need to explicitly revoke the permission.
  5. Click Set Permissions to save the override you've created.