Jive 5.0
ReadMe
Jive in Translation
Documentation PDFs
Using a Jive Community
Getting Started
Quick Tour
What's New in Jive 5?
What Is What Matters?
Set Up Your Profile
Find Stuff You Need
Update Your Status
Join a Group
Rate or Like Content
Create Some Content
Participate in Content and Discussions
Follow Content, People, or Places
Shout Out to People, Places, and Things
Getting More Out of Jive
Managing Your Activity Stream
Keeping Track of Activity You Like
Customizing Email Notifications
Getting More Out of Groups
How Do I Create a Group?
How Do I Invite People to Join a Group?
How Do I Customize My Group's Overview Page?
Getting More Out of Content
What's the difference between a document, a blog post, and a discussion?
How do I make something easier to find?
Search Tips
What are bookmarks?
What are tags?
What are categories?
How do I create a poll?
How can I create content just for myself?
Getting more out of discussions and questions
What are flat and threaded view styles?
Getting more out of documents
Handling Microsoft Office documents in Jive
Working with Shared Microsoft Office documents
Getting more out of blogs
Getting creative with updates
Can I tweet into Jive?
Using the content editor
Public and Private Communication
Creating Direct Messages and Private Discussions
Creating and Tracking Projects
Getting More Out of Browsing with Filters
Inviting New Community Members
Earning Reputation Points
Labeling People to Manage them Around the Community
Following vs Tracking: What's the Difference?
Reference and Advanced Topics
Advanced Content Management
Document Approval
How do I convert a discussion thread to a document?
Moving Discussions
Locking Discussions
Remote Access
Accessing the Community From a Mobile Device
Posting a Reply Without Logging in
Creating New Content Without Logging in
Advanced Group Management
Group Owner and Administrator Permissions
How Do I Change a Group's Details?
Managing Group Members
Advanced Project Management
How do I move a project?
How can I archive a project?
How can I restore an archived project?
How can I transfer ownership of my projects to someone else?
Why can't I access a project anymore?
Using Email
Customizing Email Notifications
Creating New Content Without Logging in
Posting a Reply Without Logging in
Why Does My Email Content Look Funny?
How Do I Use Feeds?
How Do I Make and Manage Announcements?
Bridging
Keyboard Shortcuts
Passwords
Importing Content into My Blog
Time Zone and Locale Preferences
Designing Pages with Widgets
Page Customization Rights
Available Widgets Reference
System Requirements
Jive Enterprise Architecture
Features with Additional Software Requirements
Hardware Requirements
Supported Operating Systems and Databases
Supported Browsers
Environmental Requirements
Deployment Sizing and Capacity Planning
Preparing the Database for Installation
Database Issues and Best Practices
Deploying to a Virtual Environment
Installing
Installation Overview
Connecting Through a Proxy Server
Connecting to Jive-Hosted Services
Managing Client Certificates
Installing the Linux Package and Starting Up
Troubleshooting Linux Installations
Changing the Root Context (optional)
Setting Up a Cache Server (optional)
Post-Installation Tasks
Installing On a Cluster
Configuring a Cluster Node (optional)
Installation Known Issues
Adding Features with Plugins
Configuring Delegated Authentication
LDAP and Active Directory Guide
Overview of LDAP Integration Steps
Using LDIF to Inventory Your LDAP Configuration
Configuring LDAP After Initial Setup
Synchronizing LDAP Users
LDAP System Properties
Single Sign-On
Understanding SSO with SAML
Getting Ready to Implement SAML SSO
Configuring IdPs for SSO
SAML Identity Providers
Configuring SSO with SAML
SAML SSO Attribute Mapping Tips
Advanced SAML Integration Settings
Troubleshooting SAML SSO
IdP-Specific SAML SSO Issues
Understanding SSO with Kerberos
Configuring SSO with Kerberos
Understanding SSO with External Login
Configuring SSO with External Login
SSO and Mobile
Upgrading
Before You Upgrade
Creating a Test Environment Before Upgrading
Upgrading a Linux Package
Upgrading Custom Themes and Templates
Upgrading on a Cluster
Post-Upgrade Tasks
Troubleshooting Upgrades
Troubleshooting Upgrades from 3.0 and Higher
Troubleshooting Pre-3.0 Upgrades
Transferring jiveHome
Platform Administration
Jive Platform Overview
System Components
List of Required Ports and Domains
Platform Conventions, Management and Tools
What Happened to jiveHome?
Setting jive.instance.home
Jive Security
Security and Internal Development Processes
In-product Security Features
Jive and Cookies
Security of Public Cloud Communities
Security of Private Cloud Communities
Security of Cloud-Delivered Services
Security Recommendations
Security FAQ
Platform Run Book (Linux)
Jive HTTPD (Linux)
Jive HTTPD Networking
Jive HTTPD Log Files
Jive-Managed Applications
Jive Database Server
Operations Cookbook
Enabling SSL Encryption
Configuring a Persistent Session Manager
Forcing Traffic to HTTPS
Restricting Admin Access by IP
Disabling the Local Jive System Database
Changing the Configuration of an Existing Instance
Performing a Jive System Database Backup
Performing Database Maintenance
Backup and Storage Considerations
Storage Reliability
Storage Monitoring
System Backups
System Database Credentials
Using an External Load Balancer
Enable Application Debugger Support
Setting Up a Document Conversion Node
Configuration Support for External Client Access
Adding Fonts to Support Office Document Preview
Monitoring Your Jive Environment
Basic Monitoring Recommendations
Advanced Monitoring Recommendations
Fine-Tuning Performance
Client-Side Resource Caching
Server-Side Page Caching
Configuring External Static Resource Caching
Adjusting Java Virtual Machine (JVM) Settings
Assorted Performance Tuning Tips
Search Index Rebuilding
Using a Content Distribution Tool with Jive
Recommended Settings for F5
Clustering Overview
Managing an Application Cluster
In-Memory Caching Overview
Managing In-Memory Cache Servers
Configuring In-Memory Caches
Clustering and In-Memory Caching: Rationale and Design for Changing Models
Troubleshooting Caching and Clustering
Application Management Command Reference
appadd
appls
apprestart
apprm
appsnap
appstart
appstop
appsupport
dbbackup
manage
upgrade
Community Administration
Starting the Admin Console
Setting Up the Community
Using the Setup Tool
Personalizing the Community
Starting the Setup Tool
Changing the jiveURL
Getting Basic System Information
Root Space
Deployment Environment
Managing the Deployment License
Moving or Copying an Instance
Locale and Time Zone Settings
Configuring Content-Related Settings
Configuring Document Options
Configuring Discussions Application-Wide
Managing Blogs
Configuring Blogs System-Wide
Migrating Blog Content
Enabling or Disabling Projects
Configuring Direct Messages
Configuring Sharing
Configuring Support for Images and Attachments
Configuring Spell Check
Configuring Ratings and Liking
Configuring Search
Configuring Main Search
Configuring OpenSearch
Reindexing Browse Data
Managing Feeds
Filtering and Formatting Content
Configuring Interceptors
Synchronizing Content with Email or Newsgroups
Preventing Spam
Setting Up Document Conversion
Setting Up the Conversion Machine
Setting Up SSL for Document Conversion
Configuring a Conversion Node Connection
Troubleshooting Document Conversion Machine Setup
Managing Document Conversion
Configuring People-Related Settings
Managing Access
Configuring Password Reset
Configuring User Registration
Configuring Terms and Conditions
Configuring Login Security
Enabling Username Reminders
Banning People
Configuring User Relationships
Configuring Status Levels
Avatar Settings
Configuring Profile Image Moderation
Configuring User Update Settings
Setting Up Access to Twitter
Setting Up Email
Getting Set Up with Email
How Incoming and Outgoing Email Works
Why Does My Email Content Look Funny?
Configuring Outgoing (SMTP) Email
Configuring Incoming Email
Disabling Email in Test Environments
Configuring Email Digests
Editing Email Notification Templates
Localizing Email Notification Templates
Troubleshooting Email
Setting Up the Activity Engine
What is the Activity Engine?
Upgrading and the Activity Engine
Configuring the Activity Engine
Troubleshooting the Activity Engine and What Matters Streams
Understanding the Jive Genius Recommender Service
What is the Jive Genius Recommender Service?
Jive Genius Recommender Service Security and Privacy
Configuring Jive Genius Recommender Service
Managing Apps
Setting Up Apps
Enabling and Monitoring Apps
Disabling Apps
Creating Secure Subdomains for Apps
Jive Apps Market Security
Custom Apps Security
Configuring App Services
Viewing App Statistics
Troubleshooting the Apps Market
Getting Information About Performance
Examining Database Queries
Getting Application Logs
Auditing Administrative Tasks
Viewing System Jobs
Tracking Application Usage with Analytics
How Analytics Works
Data Recorded by the Analytics Feature
Setting Up to Record Analytics Data
Viewing Reports from Analytics Data
Tracking Usage Graphically
Integrating Web Analytics
Connecting Communities with Bridges
Managing Customizations
Adding and Editing Themes
Substituting Phrases in the UI
Adding and Removing Plugins
Adding and Removing Widgets
Configuring OpenSocial Gadget Support
Working with Feeds
Enabling Feeds
Feeds Available
Feeds System Wide
Feeds Per Space
Feeds Per Blog
Feeds Per Document
Feeds Per Person
Setting Access for Web Service Clients
Configuring a Binary Storage Provider
Filtering Web Robots
Fine-Tuning with System Properties
System Properties Reference
Managing the Community
Making Simple UI Changes
Enabling a Custom Home Page
Customizing Places
Sharing Exchange Calendars
Managing Spaces
Designing Space Hierarchies
Creating and Arranging Spaces
Customizing the Space Overview
Configuring Spaces
Setting Space Name, Locale, and Allowed Content Types
Configuring Discussions for a Space
Setting a Space Approver
Setting Up Abuse Reporting
Archiving Discussion Threads
Exposing Discussions on Another Site
Using Community Everywhere
Setting Up Community Everywhere
Script Generator
Usage
Fine-Tuning with Extended Properties
Managing Content in a Space
Managing Discussions
Managing Documents
Managing Categories
Merging Spaces
Moderating Content
What Is Content Moderation?
Moderation Best Practices
Who Moderates What?
Reviewing Queued Moderation Requests
Setting Up Content Moderation
Moderation: Frequently Asked Questions
Managing Permissions
Defining User Groups
Setting Permissions
Creating User Overrides
Managing Administrative Permissions
About System Administration Permission Levels
How Permission Levels Affect Your Access
Setting Administrative Permissions
Managing Space Permissions
How a New Space Inherits Permissions
Using and Customizing the Default Space
Setting Permissions for Spaces
Creating User Overrides for Spaces
What are Space Permission Levels?
Standard Space Permission Levels
Custom Permission Levels and User Overrides for Spaces
Creating a Custom Space Permission Level
Managing Blog Permissions
About Global Blog Permission Levels
Setting Global Blog Permissions
Managing Social Group Permissions
About Social Group Permission Levels
Setting Social Group Permissions
Managing Home Page Permissions
About Home Page Permissions
Setting Home Page Permissions
Managing User Accounts and User Groups
Managing User Groups
Managing User Accounts
User Account Summary
Creating User Accounts
Deleting and Disabling User Accounts
Moderating User Registration
Synchronizing with User Authentication Systems
Defining User Relationships
How User Relationships Work
Configuring User Appearance Options and Presence
Letting Users Control Their Own Settings
Defining User Profile Templates
For Developers
Application Architecture
Multi-tier Architecture
Configuration: Frequently Asked Questions
FTL Changes
SOY Changes
Building Extensions
Building Plugins
Plugin XML Reference
Building Macros
Building Widgets
Widgets: Frequently Asked Questions
Building Actions
Integrating Action User Interface
UI Components: Frequently Asked Questions
Front End: Themes, Feeds, and More
Themes Overview
Themes: Frequently Asked Questions
Customizing UI with the Theme Resource Kit
Advanced Themes Topics
Mapping Themes to the UI
Creating Custom CSS Classes in Themes
Substituting Phrases in the UI
Customizing UI Page Structure
FTL Templates and Descriptions
Themes: Best Practices
Themes: Other Resources
Feeds: Frequently Asked Questions
FreeMarker: Frequently Asked Questions
DWR: Frequently Asked Questions
Technologies and Tools
Using jQuery
Spring: Frequently Asked Questions
Struts: Frequently Asked Questions
Maven: Start Here
How-To: Install Maven
settings.xml - For Licensed Customers and Partners
Maven: How To Create a New Maven Project
Maven: How to Run
Maven: How to Debug
Maven: How to use with IDEA
Maven: How to use with Eclipse
Maven Command Line Cheatsheet
Jive Maven Archetypes
Customer SVN Repository JIRA Policy
References
Database Schemas
API Javadocs
REST Reference
REST Services
OpenClient Services
ReadMe
Jive in Translation
Documentation PDFs
Using a Jive Community
Getting Started
Quick Tour
What's New in Jive 5?
What Is What Matters?
Set Up Your Profile
Find Stuff You Need
Update Your Status
Join a Group
Rate or Like Content
Create Some Content
Participate in Content and Discussions
Follow Content, People, or Places
Shout Out to People, Places, and Things
Getting More Out of Jive
Managing Your Activity Stream
Keeping Track of Activity You Like
Customizing Email Notifications
Getting More Out of Groups
How Do I Create a Group?
How Do I Invite People to Join a Group?
How Do I Customize My Group's Overview Page?
Getting More Out of Content
What's the difference between a document, a blog post, and a discussion?
How do I make something easier to find?
Search Tips
What are bookmarks?
What are tags?
What are categories?
How do I create a poll?
How can I create content just for myself?
Getting more out of discussions and questions
What are flat and threaded view styles?
Getting more out of documents
Handling Microsoft Office documents in Jive
Working with Shared Microsoft Office documents
Getting more out of blogs
Getting creative with updates
Can I tweet into Jive?
Using the content editor
Public and Private Communication
Creating Direct Messages and Private Discussions
Creating and Tracking Projects
Getting More Out of Browsing with Filters
Inviting New Community Members
Earning Reputation Points
Labeling People to Manage them Around the Community
Following vs Tracking: What's the Difference?
Reference and Advanced Topics
Advanced Content Management
Document Approval
How do I convert a discussion thread to a document?
Moving Discussions
Locking Discussions
Remote Access
Accessing the Community From a Mobile Device
Posting a Reply Without Logging in
Creating New Content Without Logging in
Advanced Group Management
Group Owner and Administrator Permissions
How Do I Change a Group's Details?
Managing Group Members
Advanced Project Management
How do I move a project?
How can I archive a project?
How can I restore an archived project?
How can I transfer ownership of my projects to someone else?
Why can't I access a project anymore?
Using Email
Customizing Email Notifications
Creating New Content Without Logging in
Posting a Reply Without Logging in
Why Does My Email Content Look Funny?
How Do I Use Feeds?
How Do I Make and Manage Announcements?
Bridging
Keyboard Shortcuts
Passwords
Importing Content into My Blog
Time Zone and Locale Preferences
Designing Pages with Widgets
Page Customization Rights
Available Widgets Reference
System Requirements
Jive Enterprise Architecture
Features with Additional Software Requirements
Hardware Requirements
Supported Operating Systems and Databases
Supported Browsers
Environmental Requirements
Deployment Sizing and Capacity Planning
Preparing the Database for Installation
Database Issues and Best Practices
Deploying to a Virtual Environment
Installing
Installation Overview
Connecting Through a Proxy Server
Connecting to Jive-Hosted Services
Managing Client Certificates
Installing the Linux Package and Starting Up
Troubleshooting Linux Installations
Changing the Root Context (optional)
Setting Up a Cache Server (optional)
Post-Installation Tasks
Installing On a Cluster
Configuring a Cluster Node (optional)
Installation Known Issues
Adding Features with Plugins
Configuring Delegated Authentication
LDAP and Active Directory Guide
Overview of LDAP Integration Steps
Using LDIF to Inventory Your LDAP Configuration
Configuring LDAP After Initial Setup
Synchronizing LDAP Users
LDAP System Properties
Single Sign-On
Understanding SSO with SAML
Getting Ready to Implement SAML SSO
Configuring IdPs for SSO
SAML Identity Providers
Configuring SSO with SAML
SAML SSO Attribute Mapping Tips
Advanced SAML Integration Settings
Troubleshooting SAML SSO
IdP-Specific SAML SSO Issues
Understanding SSO with Kerberos
Configuring SSO with Kerberos
Understanding SSO with External Login
Configuring SSO with External Login
SSO and Mobile
Upgrading
Before You Upgrade
Creating a Test Environment Before Upgrading
Upgrading a Linux Package
Upgrading Custom Themes and Templates
Upgrading on a Cluster
Post-Upgrade Tasks
Troubleshooting Upgrades
Troubleshooting Upgrades from 3.0 and Higher
Troubleshooting Pre-3.0 Upgrades
Transferring jiveHome
Platform Administration
Jive Platform Overview
System Components
List of Required Ports and Domains
Platform Conventions, Management and Tools
What Happened to jiveHome?
Setting jive.instance.home
Jive Security
Security and Internal Development Processes
In-product Security Features
Jive and Cookies
Security of Public Cloud Communities
Security of Private Cloud Communities
Security of Cloud-Delivered Services
Security Recommendations
Security FAQ
Platform Run Book (Linux)
Jive HTTPD (Linux)
Jive HTTPD Networking
Jive HTTPD Log Files
Jive-Managed Applications
Jive Database Server
Operations Cookbook
Enabling SSL Encryption
Configuring a Persistent Session Manager
Forcing Traffic to HTTPS
Restricting Admin Access by IP
Disabling the Local Jive System Database
Changing the Configuration of an Existing Instance
Performing a Jive System Database Backup
Performing Database Maintenance
Backup and Storage Considerations
Storage Reliability
Storage Monitoring
System Backups
System Database Credentials
Using an External Load Balancer
Enable Application Debugger Support
Setting Up a Document Conversion Node
Configuration Support for External Client Access
Adding Fonts to Support Office Document Preview
Monitoring Your Jive Environment
Basic Monitoring Recommendations
Advanced Monitoring Recommendations
Fine-Tuning Performance
Client-Side Resource Caching
Server-Side Page Caching
Configuring External Static Resource Caching
Adjusting Java Virtual Machine (JVM) Settings
Assorted Performance Tuning Tips
Search Index Rebuilding
Using a Content Distribution Tool with Jive
Recommended Settings for F5
Clustering Overview
Managing an Application Cluster
In-Memory Caching Overview
Managing In-Memory Cache Servers
Configuring In-Memory Caches
Clustering and In-Memory Caching: Rationale and Design for Changing Models
Troubleshooting Caching and Clustering
Application Management Command Reference
appadd
appls
apprestart
apprm
appsnap
appstart
appstop
appsupport
dbbackup
manage
upgrade
Community Administration
Starting the Admin Console
Setting Up the Community
Using the Setup Tool
Personalizing the Community
Starting the Setup Tool
Changing the jiveURL
Getting Basic System Information
Root Space
Deployment Environment
Managing the Deployment License
Moving or Copying an Instance
Locale and Time Zone Settings
Configuring Content-Related Settings
Configuring Document Options
Configuring Discussions Application-Wide
Managing Blogs
Configuring Blogs System-Wide
Migrating Blog Content
Enabling or Disabling Projects
Configuring Direct Messages
Configuring Sharing
Configuring Support for Images and Attachments
Configuring Spell Check
Configuring Ratings and Liking
Configuring Search
Configuring Main Search
Configuring OpenSearch
Reindexing Browse Data
Managing Feeds
Filtering and Formatting Content
Configuring Interceptors
Synchronizing Content with Email or Newsgroups
Preventing Spam
Setting Up Document Conversion
Setting Up the Conversion Machine
Setting Up SSL for Document Conversion
Configuring a Conversion Node Connection
Troubleshooting Document Conversion Machine Setup
Managing Document Conversion
Configuring People-Related Settings
Managing Access
Configuring Password Reset
Configuring User Registration
Configuring Terms and Conditions
Configuring Login Security
Enabling Username Reminders
Banning People
Configuring User Relationships
Configuring Status Levels
Avatar Settings
Configuring Profile Image Moderation
Configuring User Update Settings
Setting Up Access to Twitter
Setting Up Email
Getting Set Up with Email
How Incoming and Outgoing Email Works
Why Does My Email Content Look Funny?
Configuring Outgoing (SMTP) Email
Configuring Incoming Email
Disabling Email in Test Environments
Configuring Email Digests
Editing Email Notification Templates
Localizing Email Notification Templates
Troubleshooting Email
Setting Up the Activity Engine
What is the Activity Engine?
Upgrading and the Activity Engine
Configuring the Activity Engine
Troubleshooting the Activity Engine and What Matters Streams
Understanding the Jive Genius Recommender Service
What is the Jive Genius Recommender Service?
Jive Genius Recommender Service Security and Privacy
Configuring Jive Genius Recommender Service
Managing Apps
Setting Up Apps
Enabling and Monitoring Apps
Disabling Apps
Creating Secure Subdomains for Apps
Jive Apps Market Security
Custom Apps Security
Configuring App Services
Viewing App Statistics
Troubleshooting the Apps Market
Getting Information About Performance
Examining Database Queries
Getting Application Logs
Auditing Administrative Tasks
Viewing System Jobs
Tracking Application Usage with Analytics
How Analytics Works
Data Recorded by the Analytics Feature
Setting Up to Record Analytics Data
Viewing Reports from Analytics Data
Tracking Usage Graphically
Integrating Web Analytics
Connecting Communities with Bridges
Managing Customizations
Adding and Editing Themes
Substituting Phrases in the UI
Adding and Removing Plugins
Adding and Removing Widgets
Configuring OpenSocial Gadget Support
Working with Feeds
Enabling Feeds
Feeds Available
Feeds System Wide
Feeds Per Space
Feeds Per Blog
Feeds Per Document
Feeds Per Person
Setting Access for Web Service Clients
Configuring a Binary Storage Provider
Filtering Web Robots
Fine-Tuning with System Properties
System Properties Reference
Managing the Community
Making Simple UI Changes
Enabling a Custom Home Page
Customizing Places
Sharing Exchange Calendars
Managing Spaces
Designing Space Hierarchies
Creating and Arranging Spaces
Customizing the Space Overview
Configuring Spaces
Setting Space Name, Locale, and Allowed Content Types
Configuring Discussions for a Space
Setting a Space Approver
Setting Up Abuse Reporting
Archiving Discussion Threads
Exposing Discussions on Another Site
Using Community Everywhere
Setting Up Community Everywhere
Script Generator
Usage
Fine-Tuning with Extended Properties
Managing Content in a Space
Managing Discussions
Managing Documents
Managing Categories
Merging Spaces
Moderating Content
What Is Content Moderation?
Moderation Best Practices
Who Moderates What?
Reviewing Queued Moderation Requests
Setting Up Content Moderation
Moderation: Frequently Asked Questions
Managing Permissions
Defining User Groups
Setting Permissions
Creating User Overrides
Managing Administrative Permissions
About System Administration Permission Levels
How Permission Levels Affect Your Access
Setting Administrative Permissions
Managing Space Permissions
How a New Space Inherits Permissions
Using and Customizing the Default Space
Setting Permissions for Spaces
Creating User Overrides for Spaces
What are Space Permission Levels?
Standard Space Permission Levels
Custom Permission Levels and User Overrides for Spaces
Creating a Custom Space Permission Level
Managing Blog Permissions
About Global Blog Permission Levels
Setting Global Blog Permissions
Managing Social Group Permissions
About Social Group Permission Levels
Setting Social Group Permissions
Managing Home Page Permissions
About Home Page Permissions
Setting Home Page Permissions
Managing User Accounts and User Groups
Managing User Groups
Managing User Accounts
User Account Summary
Creating User Accounts
Deleting and Disabling User Accounts
Moderating User Registration
Synchronizing with User Authentication Systems
Defining User Relationships
How User Relationships Work
Configuring User Appearance Options and Presence
Letting Users Control Their Own Settings
Defining User Profile Templates
For Developers
Application Architecture
Multi-tier Architecture
Configuration: Frequently Asked Questions
FTL Changes
SOY Changes
Building Extensions
Building Plugins
Plugin XML Reference
Building Macros
Building Widgets
Widgets: Frequently Asked Questions
Building Actions
Integrating Action User Interface
UI Components: Frequently Asked Questions
Front End: Themes, Feeds, and More
Themes Overview
Themes: Frequently Asked Questions
Customizing UI with the Theme Resource Kit
Advanced Themes Topics
Mapping Themes to the UI
Creating Custom CSS Classes in Themes
Substituting Phrases in the UI
Customizing UI Page Structure
FTL Templates and Descriptions
Themes: Best Practices
Themes: Other Resources
Feeds: Frequently Asked Questions
FreeMarker: Frequently Asked Questions
DWR: Frequently Asked Questions
Technologies and Tools
Using jQuery
Spring: Frequently Asked Questions
Struts: Frequently Asked Questions
Maven: Start Here
How-To: Install Maven
settings.xml - For Licensed Customers and Partners
Maven: How To Create a New Maven Project
Maven: How to Run
Maven: How to Debug
Maven: How to use with IDEA
Maven: How to use with Eclipse
Maven Command Line Cheatsheet
Jive Maven Archetypes
Customer SVN Repository JIRA Policy
References
Database Schemas
API Javadocs
REST Reference
REST Services
OpenClient Services
Community Manager Reports
System Requirements
Getting Started
Getting Set Up
Best Practices
Installing the JAR File
Configuring Reports
Enabling User Search
Enabling Web Services
Using Community Manager Reports
About the Reports
Filtering Reports
Getting More Out of Reports
Administering Community Manager Reports
Accessing Reports
Configuring Permissions for Reports
Setting Permissions to View Global Reports
Setting Permissions to View Reports for Spaces
Removing Permission to View Reports
Adding Profile Fields to Report Filters
Documentation PDFs
System Requirements
Getting Started
Getting Set Up
Best Practices
Installing the JAR File
Configuring Reports
Enabling User Search
Enabling Web Services
Using Community Manager Reports
About the Reports
Filtering Reports
Getting More Out of Reports
Administering Community Manager Reports
Accessing Reports
Configuring Permissions for Reports
Setting Permissions to View Global Reports
Setting Permissions to View Reports for Spaces
Removing Permission to View Reports
Adding Profile Fields to Report Filters
Documentation PDFs
Fathom
Introduction
Need More Features? Upgrade to Fathom Pro
System Requirements
Documentation PDF
Using the Application
Using Monitors
Setting Up a New Monitor
Monitor Examples
Monitor Tips and Tricks
Collaborating on External Social Content from Inside Your Community
Introduction
Need More Features? Upgrade to Fathom Pro
System Requirements
Documentation PDF
Using the Application
Using Monitors
Setting Up a New Monitor
Monitor Examples
Monitor Tips and Tricks
Collaborating on External Social Content from Inside Your Community
Fathom Pro
Introduction
System Requirements
Documentation PDF
Using the Application
Setting Up the App
Using Monitors
Setting Up a New Monitor
Monitor Examples
Using a Public Monitor
Monitor Tips and Tricks
Analyzing Monitor Results
Creating Posts and Replies
Collaborating on External Social Content from Inside Your Community
What is Influence?
What is Sentiment?
Block a Domain
Introduction
System Requirements
Documentation PDF
Using the Application
Setting Up the App
Using Monitors
Setting Up a New Monitor
Monitor Examples
Using a Public Monitor
Monitor Tips and Tricks
Analyzing Monitor Results
Creating Posts and Replies
Collaborating on External Social Content from Inside Your Community
What is Influence?
What is Sentiment?
Block a Domain
Jive Anywhere
About Jive Anywhere
Jive Anywhere System Requirements
Using Jive Anywhere
Jive Anywhere System Requirements
Installing Jive Anywhere in Your Browser
Configuring Jive Anywhere
Take a Quick Tour
Who's Talking About This Web Page?
Creating a Discussion About a Page
Participating in Discussions
Commenting on Jive Content
Linking a Jive Place and a Page
Creating Groups from Jive Anywhere
Using the Snapshot Tool
Websites that Bring More to Jive Anywhere
Auto Updating Jive Anywhere
Managing Jive Anywhere
Setting Up Jive Anywhere
Post-Installation Configuration
Deploying Browser Plugins to Multiple Users
Restrict the Web Sites that Use Jive Anywhere
Disable Auto Updates on Internet Explorer
Create Your Own Jive Anywhere Module
Documentation PDFs
About Jive Anywhere
Jive Anywhere System Requirements
Using Jive Anywhere
Jive Anywhere System Requirements
Installing Jive Anywhere in Your Browser
Configuring Jive Anywhere
Take a Quick Tour
Who's Talking About This Web Page?
Creating a Discussion About a Page
Participating in Discussions
Commenting on Jive Content
Linking a Jive Place and a Page
Creating Groups from Jive Anywhere
Using the Snapshot Tool
Websites that Bring More to Jive Anywhere
Auto Updating Jive Anywhere
Managing Jive Anywhere
Setting Up Jive Anywhere
Post-Installation Configuration
Deploying Browser Plugins to Multiple Users
Restrict the Web Sites that Use Jive Anywhere
Disable Auto Updates on Internet Explorer
Create Your Own Jive Anywhere Module
Documentation PDFs
Jive Case Escalation for Salesforce
Documentation PDF
System Requirements
Understanding Jive Case Escalation for Salesforce
Setting Up Jive Case Escalation for Salesforce
Installing the Program
Connecting Jive to Salesforce
Creating an Auto-Escalation Policy
Creating a Place-Specific Escalation Policy
Mapping Jive Metadata to Salesforce Fields
Manual Case Escalation Permissions
Troubleshooting
Using Jive Case Escalation for Salesforce
Escalating Cases Manually
Viewing Case Information in Jive
Jive Information Included in Cases
Documentation PDF
System Requirements
Understanding Jive Case Escalation for Salesforce
Setting Up Jive Case Escalation for Salesforce
Installing the Program
Connecting Jive to Salesforce
Creating an Auto-Escalation Policy
Creating a Place-Specific Escalation Policy
Mapping Jive Metadata to Salesforce Fields
Manual Case Escalation Permissions
Troubleshooting
Using Jive Case Escalation for Salesforce
Escalating Cases Manually
Viewing Case Information in Jive
Jive Information Included in Cases
Jive Connects for Openfire 5.0
Jive Connects for Openfire
System Requirements
Setting Up Openfire Integration
Configuring Openfire Integration
Viewing the Openfire Admin Console
FAQ: Openfire Integration
System Properties for Openfire Integration
Using Openfire
How do I chat with someone in my community?
How do I turn off the chat bar?
Documentation PDFs
Jive Connects for Openfire
System Requirements
Setting Up Openfire Integration
Configuring Openfire Integration
Viewing the Openfire Admin Console
FAQ: Openfire Integration
System Properties for Openfire Integration
Using Openfire
How do I chat with someone in my community?
How do I turn off the chat bar?
Documentation PDFs
Jive Connects for Sametime
Jive Connects for IBM Sametime
System Requirements
Setting Up Sametime
Configuring Sametime Integration
FAQ: Sametime Integration
System Properties for Sametime Integration
Using Sametime
How do I start a Sametime chat from the community?
How do I turn off the chat bar?
Documentation PDFs
Jive Connects for IBM Sametime
System Requirements
Setting Up Sametime
Configuring Sametime Integration
FAQ: Sametime Integration
System Properties for Sametime Integration
Using Sametime
How do I start a Sametime chat from the community?
How do I turn off the chat bar?
Documentation PDFs
Jive for OCS and Lync
Jive for OCS/Lync
Release Notes
System Requirements
Documentation PDFs
Getting Set Up
Configuring Jive for OCS/Lync
Using Jive for OCS/Lync
What is Jive for OCS/Lync?
Jive for OCS/Lync
Release Notes
System Requirements
Documentation PDFs
Getting Set Up
Configuring Jive for OCS/Lync
Using Jive for OCS/Lync
What is Jive for OCS/Lync?
Jive for Office
Release Notes
Documentation PDFs
Using Jive for Office
What is Jive for Office?
Working with Shared Office Documents
Jive for Office
System Requirements
Getting Set Up
Updating Client Binaries
Client Installation
Choosing an Authentication Method
Setting SSO Connection Behavior for Office
Setting an Authentication Method
Setting Overwrite Behavior
Release Notes
Documentation PDFs
Using Jive for Office
What is Jive for Office?
Working with Shared Office Documents
Jive for Office
System Requirements
Getting Set Up
Updating Client Binaries
Client Installation
Choosing an Authentication Method
Setting SSO Connection Behavior for Office
Setting an Authentication Method
Setting Overwrite Behavior
Jive for Outlook
Release Notes
Documentation PDFs
Administering Jive for Outlook
System Requirements
Installing the Plugin
Client Installation
Updating Client Binaries
Choosing an Authentication Method
Theming Jive for Outlook
Remote Client Customization
Remote Client Customization Reference
Specifying Client Connection Behavior
Setting an Authentication Method
Using Jive for Outlook
Client System Requirements
Getting Started with Jive for Outlook
Jview and View as email
Viewing Social Information
Finding the Right Person
Connecting to Jive Communities
Adding External Social Networks
Posting Updates and Discussions to a Jive Community
Posting Direct Messages and Private Discussions
Converting Email Threads to Discussions
Jive Super Search
Enabling and Disabling Jive for Outlook
Controlling Default Views and Previews
Updating to a New Version
Troubleshooting
Release Notes
Documentation PDFs
Administering Jive for Outlook
System Requirements
Installing the Plugin
Client Installation
Updating Client Binaries
Choosing an Authentication Method
Theming Jive for Outlook
Remote Client Customization
Remote Client Customization Reference
Specifying Client Connection Behavior
Setting an Authentication Method
Using Jive for Outlook
Client System Requirements
Getting Started with Jive for Outlook
Jview and View as email
Viewing Social Information
Finding the Right Person
Connecting to Jive Communities
Adding External Social Networks
Posting Updates and Discussions to a Jive Community
Posting Direct Messages and Private Discussions
Converting Email Threads to Discussions
Jive Super Search
Enabling and Disabling Jive for Outlook
Controlling Default Views and Previews
Updating to a New Version
Troubleshooting
Jive for SharePoint
About Jive for SharePoint
System Requirements
Setting up Jive for SharePoint
Communication Between Jive and SharePoint
SharePoint-Side Setup
Authentication Methods
Installing the SharePoint-Side Plugin
Getting Ready to Integrate
Jive-Side Setup
Installing the Jive-Side Plugin
Changing Jive's Address for SharePoint
Administering Jive for SharePoint
Connecting Jive with SharePoint
Setting Up SharePoint Search
Configuring Identity Mapping
Enabling Linked Place Creation
Group Permissions in Jive and SharePoint
Using Jive for SharePoint
Overview of Jive for SharePoint
Accessing a SharePoint Site from Jive
Jive Web Parts
Where's My Stuff?
Connecting a New Place to a SharePoint Site
Connecting an Existing Place to a SharePoint Site
Using an Existing SharePoint Site
Deleting a Jive Place or SharePoint Site
Searching in Jive for SharePoint Content
Searching in SharePoint for Jive Content
SharePoint Integration Types
Remote Document Options
Troubleshooting Jive For SharePoint
Diagnosing Connection Problems
Troubleshooting Jive for SharePoint Search
Log Management
Frequently Asked Questions
Documentation PDFs
About Jive for SharePoint
System Requirements
Setting up Jive for SharePoint
Communication Between Jive and SharePoint
SharePoint-Side Setup
Authentication Methods
Installing the SharePoint-Side Plugin
Getting Ready to Integrate
Jive-Side Setup
Installing the Jive-Side Plugin
Changing Jive's Address for SharePoint
Administering Jive for SharePoint
Connecting Jive with SharePoint
Setting Up SharePoint Search
Configuring Identity Mapping
Enabling Linked Place Creation
Group Permissions in Jive and SharePoint
Using Jive for SharePoint
Overview of Jive for SharePoint
Accessing a SharePoint Site from Jive
Jive Web Parts
Where's My Stuff?
Connecting a New Place to a SharePoint Site
Connecting an Existing Place to a SharePoint Site
Using an Existing SharePoint Site
Deleting a Jive Place or SharePoint Site
Searching in Jive for SharePoint Content
Searching in SharePoint for Jive Content
SharePoint Integration Types
Remote Document Options
Troubleshooting Jive For SharePoint
Diagnosing Connection Problems
Troubleshooting Jive for SharePoint Search
Log Management
Frequently Asked Questions
Documentation PDFs
Jive Ideation
Jive Ideation
Documentation PDFs
Administering Jive Ideation
Getting Started with Jive Ideation
Enabling Ideas By Default in Places
Configuring Jive Ideas
Allowing Guest User Posting
Hiding the Voting History for Ideas
Configuring Idea Point Scoring
Managing Idea Stages
Adding an Idea Stage
Managing Custom Fields
Managing Jive Ideas
How do I import or export ideas?
Using Jive Ideation
What are ideas?
How do I create an idea?
How do I vote on an idea?
How does voting on ideas affect my status points?
What is an idea stage?
How do I keep track of the community's ideas?
Jive Ideation
Documentation PDFs
Administering Jive Ideation
Getting Started with Jive Ideation
Enabling Ideas By Default in Places
Configuring Jive Ideas
Allowing Guest User Posting
Hiding the Voting History for Ideas
Configuring Idea Point Scoring
Managing Idea Stages
Adding an Idea Stage
Managing Custom Fields
Managing Jive Ideas
How do I import or export ideas?
Using Jive Ideation
What are ideas?
How do I create an idea?
How do I vote on an idea?
How does voting on ideas affect my status points?
What is an idea stage?
How do I keep track of the community's ideas?
Jive Mobile 5.0
Jive Mobile 5.0
Documentation PDFs
Administering Jive Mobile
Release Notes
System Requirements
Installing Jive Mobile
Configuring Jive Mobile
Moving a Mobile Instance
Security for Jive Mobile
Jive Mobile and Cookies
Customizing the Mobile Home Page
Customizing the Mobile User Interface
Using Jive Mobile
System Requirements
Connect to Your Community
Jive Mobile Tips & Tricks
Jive Mobile 5.0
Documentation PDFs
Administering Jive Mobile
Release Notes
System Requirements
Installing Jive Mobile
Configuring Jive Mobile
Moving a Mobile Instance
Security for Jive Mobile
Jive Mobile and Cookies
Customizing the Mobile Home Page
Customizing the Mobile User Interface
Using Jive Mobile
System Requirements
Connect to Your Community
Jive Mobile Tips & Tricks
Jive Present
Documentation PDFs
Configuring Jive Present
Documentation PDFs
Configuring Jive Present
Jive Video
Getting Started With Jive Video
System Requirements
Troubleshooting Tips
Security for Jive Video Communication
Getting Set Up
Installing the Plugin
Setting up Your Firewall for Video
Configuring Video
Using HTTPS for Video
Troubleshooting Tips
Using Jive Video
Best Practices for Optimizing your Videos
How do I Upload and Insert Video Belonging to my Community?
How can I Spotlight a Video in my Space, Group or Project?
Uploading Video into the Content Editor
Documentation PDFs
Getting Started With Jive Video
System Requirements
Troubleshooting Tips
Security for Jive Video Communication
Getting Set Up
Installing the Plugin
Setting up Your Firewall for Video
Configuring Video
Using HTTPS for Video
Troubleshooting Tips
Using Jive Video
Best Practices for Optimizing your Videos
How do I Upload and Insert Video Belonging to my Community?
How can I Spotlight a Video in my Space, Group or Project?
Uploading Video into the Content Editor
Documentation PDFs
Pointer for Jive 5.0
Pointer for Jive 5.0
Release Notes
ReadMe
Best Practices
Getting Started
Troubleshooting Tips
Using Jive and SharePoint Together
Viewing SharePoint Content in Jive
Using Recent Activity Widgets
Using SharePoint Sites Widgets
Using SharePoint List Widgets
Using SharePoint Calendar Widgets
Adding SharePoint Lists to Jive Content
Migrating to SharePoint
Searching SharePoint From Jive
Using Web Parts in SharePoint
Managing Jive Web Parts
Using the Places Web Part
Using the Recent Content Web Part
Using the Watch a Tag Web Part
Using the Federated Search Web Part
Using the Jive Actions Web Part
Using the Socialization Features
User and Jive Container Pop-up Profiles
Using the Document Menu Items and Item Status
Using the "Jive Copy Document" Workflow
Allowing New Instances for Jive Copy Workflow
Setting up SharePoint
Installing, Upgrading, and Deploying the SharePoint-Side Plugin
SharePoint Plugin Installation Requirements
Installing the SharePoint-Side Plugin
Uninstalling the SharePoint-Side Plugin
Manually Installing the SharePoint-Side Plugin
Manually Uninstalling SharePoint-Side Plugin
Cleaning up After an Uninstall
Upgrading the SharePoint-Side Plugin
Deploying to New Web Applications and Site Collections
Special Cases Related to SharePoint-Side Plugin Installation
Changes to web.config on Installation
Administering the SharePoint-Side Plugin
SharePoint Central Administration
Configuring the Farm For Jive
Managing Jive Installations
Configuring Corporate Policies for Jive
Configuring Site-Level Settings
Jive Site Settings
Socialize a SharePoint Site
Viewing Activity Streams for a Site
Accessing the Diagnostics Page
Configuring Client Browser Settings
Configuring Search Results Security Trimming
Tips for Developers
Integrating Workflow with SharePoint Designer
Working Around Browser Caching
Enabling and Viewing SharePoint Tracing
Setting up Jive
Installing and Upgrading the Jive-Side Plugin
Jive-Side Plugin Installation Requirements
Installing the Jive-Side Plugin
Upgrading the Jive-Side Plugin
Administering the Jive-Side Plugin
Adding a SharePoint Location
Configuring User Identity Mapping
Configuring Identity Mapping for SharePoint Locations
How to Extract Attribute Values
Diagnosing Integration Issues
What Happens When SharePoint is Unavailable
System Properties for SharePoint Integration
Authentication Scenarios
Authentication Through Impersonation
Impersonation Restriction Validation
Documentation PDFs
Pointer for Jive 5.0
Release Notes
ReadMe
Best Practices
Getting Started
Troubleshooting Tips
Using Jive and SharePoint Together
Viewing SharePoint Content in Jive
Using Recent Activity Widgets
Using SharePoint Sites Widgets
Using SharePoint List Widgets
Using SharePoint Calendar Widgets
Adding SharePoint Lists to Jive Content
Migrating to SharePoint
Searching SharePoint From Jive
Using Web Parts in SharePoint
Managing Jive Web Parts
Using the Places Web Part
Using the Recent Content Web Part
Using the Watch a Tag Web Part
Using the Federated Search Web Part
Using the Jive Actions Web Part
Using the Socialization Features
User and Jive Container Pop-up Profiles
Using the Document Menu Items and Item Status
Using the "Jive Copy Document" Workflow
Allowing New Instances for Jive Copy Workflow
Setting up SharePoint
Installing, Upgrading, and Deploying the SharePoint-Side Plugin
SharePoint Plugin Installation Requirements
Installing the SharePoint-Side Plugin
Uninstalling the SharePoint-Side Plugin
Manually Installing the SharePoint-Side Plugin
Manually Uninstalling SharePoint-Side Plugin
Cleaning up After an Uninstall
Upgrading the SharePoint-Side Plugin
Deploying to New Web Applications and Site Collections
Special Cases Related to SharePoint-Side Plugin Installation
Changes to web.config on Installation
Administering the SharePoint-Side Plugin
SharePoint Central Administration
Configuring the Farm For Jive
Managing Jive Installations
Configuring Corporate Policies for Jive
Configuring Site-Level Settings
Jive Site Settings
Socialize a SharePoint Site
Viewing Activity Streams for a Site
Accessing the Diagnostics Page
Configuring Client Browser Settings
Configuring Search Results Security Trimming
Tips for Developers
Integrating Workflow with SharePoint Designer
Working Around Browser Caching
Enabling and Viewing SharePoint Tracing
Setting up Jive
Installing and Upgrading the Jive-Side Plugin
Jive-Side Plugin Installation Requirements
Installing the Jive-Side Plugin
Upgrading the Jive-Side Plugin
Administering the Jive-Side Plugin
Adding a SharePoint Location
Configuring User Identity Mapping
Configuring Identity Mapping for SharePoint Locations
How to Extract Attribute Values
Diagnosing Integration Issues
What Happens When SharePoint is Unavailable
System Properties for SharePoint Integration
Authentication Scenarios
Authentication Through Impersonation
Impersonation Restriction Validation
Documentation PDFs