Jive Mobile is installed as a module that you can download from the Jive Software website.
Note that after you add the module JAR, you'll need to restart the application for the Jive
Mobile feature to become available in the Admin Console. To understand how to set up
delegated authentication for mobile, see Configuring Delegated
Authentication
in the core Jive documentation.
Note: This topic assumes that you've purchased a license that enables the Jive Mobile
feature.
Accessing the Mobile Gateway
To set up access:- Enable inbound traffic from 209.235.25.44 on the port used by the Gateway Access URL.
- Enable outbound traffic to 209.46.55.11 on port 80, or, if you're using SSL, port 443.
- EMEA-based customers: In addition to enabling inbound and outbound traffic, you must also enable inbound traffic on 213.212.109.84 on port 80, or, if you're using SSL, port 443. As a final step, contact Jive Support to arrange service via the U.K.-based Jive Mobile Gateway.
Note: The Mobile Gateway does not respond to ping requests; this is
normal.
Install the Mobile JAR File
Once you have the mobile module JAR file, install it using the following steps:
- In the Admin Console, go to .
- Under Install a New Plugin, click Browse to browse for the mobile module JAR file you downloaded.
- After you've chosen the file, click to add the module to your community.
- Make sure the Jive Core API Services have been enabled. To do this, navigate to and click .
- Restart the application: service jive-httpd restart
- If you haven't already, apply a deployment license that enables you to use the mobile module by going to . (For more about managing licenses, see Managing the Deployment License in the core documentation.)
After you've installed the mobile module and have updated your license to support it, you can begin configuring the module. For more on configuring, see Configuring Jive Mobile.
If you need to copy or move a Mobile instance, be sure to read Moving a Mobile Instance.
