Configuring Identity Mapping for SharePoint Locations

This topic helps you configure your SharePoint Locations if you want to provide user identity mapping for multiple SharePoint domains.

The following steps should be performed after you configure user identity mapping, which enables external identity mapping support.

  1. From the Admin Console, navigate to System > Settings > SharePoint Connector > SharePoint Locations.
  2. Click Edit next to the location you want to edit. If you are adding a location for the first time, see Add a SharePoint location to help you complete this page.
  3. Use the following criteria to select the appropriate SharePoint User Identity Mapping. For more on this, see Configuring User Identity Mapping.
    • When the the Jive username and the SharePoint external identity (SharePoint login) are the same and SharePoint users are all from a single domain (if using Windows authentication), select the following profile field setting.
      • Default (Jive username)
    • When the the Jive username and the SharePoint external identity are NOT the same or the SharePoint users are from more than one domain (if using Windows authentication), select one of the following profile field settings.
  4. Click Update to save your changes.
  5. Verify SharePoint identity and connectivity by navigating to System > Settings > SharePoint Connector > Diagnostics and clicking Diagnose next to the appropriate SharePoint location. Check user by entering user's Jive username and clicking Check Account.