Uninstalling the SharePoint-Side Plugin

The following procedure will not remove your existing SharePoint web parts and related settings. However, it will render the web parts unusable. If you subsequently install the connector, the prior settings are retained.

If you use the installer to uninstall the features and subsequently install the features to only a subset of the site collections, it will activate the features on site collections not chosen the second time around if they were chosen the first time and the web application for the feature was also chosen. If you manually deactivate the features before uninstalling with the installer, they will not be activated the next time the installer runs unless chosen during the install.

To uninstall the SharePoint-side Plugin:

1. Download the Jive-side plugin and extract the package to a desired location on your environment (such as a new folder on the Desktop of the SharePoint server).
2. Open the new folder from step 1 and click Setup_Jive.SharePoint.exe.
3. If you are running Windows Server 2008 and you're prompted by the Open File - Security Warning dialog box, click Run.
4. In the Jive SharePoint Connector dialog box, click Next.
5. In the System Check dialog box, if all prerequisites pass, click Next (otherwise see Special Cases ).
6. In the Repair or Remove dialog box, click Remove to retract the current solution, then click Next.
7. In the Uninstalling dialog box, allow the removal to complete, then click Next.
8. Review the status of the uninstall and click Close.
9. Clean up Jive web parts. For more on this, see Cleaning up after Uninstalling.