System Check: Administration Service Not Started
You may encounter a problem with the check for the Administration Service (see red X
below) while attempting to install the SharePoint-side plugin. 
- Click the Abort button to stop the current installation.
- Navigate to Services (For Microsoft Windows Server 2008, Click Start > Administrative Tools > Services).
- Click the Name column to sort the list of services.
- Find the service named Windows SharePoint Services Administration.
- Right-click Windows SharePoint Service Administration, then click Start.
- Try installing the plugin again (see Installing the SharePoint-side Plugin).
System Check: You do NOT have permission to install and deploy SharePoint solutions!
You may encounter a problem (red X) indicating "You do NOT have permission to install and deploy SharePoint solutions!" This appears to happen on systems running Microsoft Windows Server 2008.
If you encounter this problem, please abort the current installation. Next, run the installation again by right-clicking Setup_Jive.SharePoint.exe, then clicking Run as Administrator.
Upgrade Deployment Error: Cannot deploy solution Jive.SharePoint.wsp
When performing an upgrade of the SharePoint-side plugin, you need to uninstall the old version then install the new version. However, the uninstall may not completely remove all components, causing the subsequent install to fail with the error, "Upgrade Deployment Error: Cannot deploy solution Jive.SharePoint.wsp."
To remove the remaining components and install properly:
- Log into each web front end on the SharePoint farm as an administrator and
complete the following steps:
- Go tot a command prompt and type IISSRESET /stop.
- Open up Windows Explorer to the Global Assembly Cache (GAC). This is typically C:\windows\assembly. Remove all files that begn with "Jive.SharePoint" by highlighting the file and pressing Delete. Refresh Windows Explorer and ensure that there are no more files that start with "Jive.SharePoint" in the GAC.
- From a command prompt, type IISRESET /start
- Perform the manual installation as discussed in Manually Installing the SharePoint-side Plugin. You may have to perform the deployment steps using stsadm as discussed in the documentation.