What Happens When SharePoint is Unavailable

This topic provides more information about the time-out behavior you see in Jive when SharePoint cannot be reached. When Jive can't reach SharePoint, it activates a monitoring thread. Once this thread is activated, Jive will poll the connection for a designated interval using the sharepoint.monitor.check.delay and sharepoint.monitor.check.interval system properties until SharePoint becomes available once again.

The following SharePoint system properties can be adjusted to regulate this monitoring and time out behavior. Click a property to find out more about it.

When SharePoint cannot be reached, users will be able to access places that have been socialized, but SharePoint widgets and macros will not load and SharePoint documents with SharePoint permissions will not be visible, except to the Jive administrator. Once connection is re-established, users will once again see SharePoint documents and widgets.

Note: When you create a socialization, documents can be streamed using Jive or SharePoint permissions. If they use Jive permissions, then the documents will still be visible when SharePoint is unavailable.