When someone uploads a Microsoft Office document requiring a font that is not installed on the system running Jive, the document's preview in the community can appear with text in an alternate font. This affects only the preview, not the original document.
You can install your licensed True Type fonts on the server where the application is installed. (The font files will have a .ttf or .TTF extension.) Install the fonts in two locations:
/usr/local/share/swftools/fonts/
/usr/local/jive/opt/openoffice.org2.4/share/fonts/
After installing the fonts, restart the Document Conversion service.