Configuring User Relationships

You can configure the relationships feature so that it best fits the way people using Jive will interact with each other. You do that by making settings for the relationship graph. A relationship graph is a representation of a set of objects that are connected to one another. Here, the objects are user accounts, which in turn represent people in your community.

Admin Console: People > Settings > User Relationship Settings

Be sure to read the overview on user relationships, How User Relationships Work.

The application supports two kinds of graphs: an organizational chart graph and a friend/connection graph. As you might expect, the organizational chart graph represents relationships that are usually hierarchical, such as between a manager and their direct reports.

Disable relationships by clearing the Is graph enabled check box.

Connections Settings

Make connection relationships bidirectional when you suspect that people will want to keep up with those who want to keep up with them. These are friend relationships, in which a person is invited to connect with someone who has requested to connect with them. Clear this check box, on the other hand, when you think that people won't necessarily want to keep up with someone who is keeping up with them.
Enable the approval process to require that the person being connected to must approve the connection.

Organizational Chart Settings

The manager choice and direct report choice options are mutually exclusive -- you need to choose either one of those or neither. Select neither when your hierarchical relationships between users are managed by an external system, such as LDAP. Select the manager choice option to allow people to choose from the user list who should be displayed as their manager. Select the direct report choice option to allow people to choose who is listed among their direct reports. If you select neither, but relationship data isn't managed externally, you can create these relationships yourself. For more information, see Defining User Relationships.
Enable the approval process to require that the person being connected to must approve the connection.
In the Notified Users box, enter the user names of people who should be notified when relationships are created (such as someone in the human resources department).