The following tables show the ports you need to open in order to enable key Jive components. For services that are hosted by Jive, you also need to ensure access to certain domains or IP addresses. These addresses are shown where required.
| Component | Port(s) | Direction | Domain(s) or IP(s) |
|---|---|---|---|
| Jive - Tomcat |
|
Open | |
| Jive - Apache | HTTP port: 80 | Open and public-facing | |
| Activity Engine | 7020 | Open | |
| JMX | 7021 | Open | |
| Jive Genius Recommender Service | 443 | Open | in.genius.jivesoftware.com, out.genius.jivesoftware.com |
| Analytics | none | Inbound | |
| Jive Apps Market | none | n/a | market.apps.jivesoftware.com, gateway.jivesoftware.com, apphosting.jivesoftware.com |
| Licensing | 443 | Outbound | https://license.jivesbs.com |
| Component | Port(s) | Direction |
|---|---|---|
| Database - PostgreSQL | 5432 | Open/bidirectional |
| Database server - SQL | 1433 | Open/bidirectional |
| Database server - MySQL | 3306 | Open/bidirectional |
| Database server - Oracle | 1521 | Open/bidirectional |
| Component | Port(s) | Direction | Domain(s) or IP(s) |
|---|---|---|---|
| Document Conversion |
|
Open | |
| Jive Connects for Office | 80 or 443 (we recommend using 443 to transmit content) | Open | |
| Mobile (all locations, including EMEA) | 443 if you use SSL, 80 if not | Inbound to Jive instance | out.jive-mobile.com (209.235.25.44) |
| Mobile (all locations, including EMEA) | 443 | Outbound from Jive instance | gateway.jive-mobile.com (209.46.55.11) |
| Mobile (EMEA only) | 443 if you use SSL, 80 if not | Inbound to Jive instance | 213.212.109.84 |
| Openfire | 9090 and/or 9091 | Open | |
| Video | 1935 (RTMP) (if this is not available, then use port 80) (RTMPT) | Open/outbound | |
| 80 and 443 to a specific IP range (for example, 208.122.31.1 - 208.122.31.250) | Open/inbound |