Moderation: Frequently Asked Questions

Can I moderate the creation of social groups?

There is no specific setting to set up moderation for the creation of social groups. However, you can implement a workaround by limiting the permissions of group creation to one group. Users would then have to request the creation of a new social group from the group with permission.

How is social group moderation different from space moderation?

Social groups are contained by the root space, so if you enable moderation in them, moderation requests are sent to the root space moderator's queue.

How does moderation inheritance work?

A sub-space inherits the moderation settings of its parent space. A project inherits the moderation settings of its parent space or group. If you try to change the moderation settings of a sub-space or project, you will break the moderation settings of its parent. Social groups are moderated by the root space moderator.

Who can moderate document comments?

Only the author of the document can moderate its comments. No other users or adminstrators can moderate them. Document comment moderation can be set when the author is creating or editing a document by clicking Collaboration Options > Comment Policy > Moderated . You cannot set batch moderation for all document comments; it must be set by the author each time a document is created.

Who can moderate blog comments?

The blog's owner can enable comment moderation from the blog's home page by clicking Manage > Options > Comments > Hold comments for approval . Community administrators can also moderate blog comments from the admin console ( Blogs > Management > Comments ).

How do I moderate any item containing a specific word?

We recommend setting up a keyword interceptor. For information, see Configuring Interceptors.

If a space has moderation enabled, but no moderators are specified, who would get moderation notifications?

The community administrator, who has full access permissions. See the chart in Who Moderates What to understand how the application notifies moderators.

How are moderators notified that they have content pending moderation?

The alerts displayed on the What Matters: Actions icon show the number of unacknowledged action alerts, including moderation requests. Moderation requests are shown on the Moderation tab. To understand the process flow of moderation, see Reviewing Queued Moderation Requests.

I set a document to be editable only by me. Can a moderator edit this document?

Yes. Moderation is determined by place. So, if you create a document in a space, project, or group with moderation enabled, the moderator can edit any and all documents submitted for publication in that place.

Why did a document I saved under Your Documents get moderated?

Your community administrator has enabled moderation for documents created under Your Documents that have visibility set to Open to anyone. If you had set visibility to only certain users or only yourself, the document would not have been moderated.

What happens if I move moderated content?

If you need to move content between a place that's moderated and one that's not, or vice versa, be aware of the following:

• If you move content from a social group to a space and both are moderated, posts still awaiting moderation will be moderated as group content. New posts will be moderated as space content.
• If you move content from a moderated place to an unmoderated one, posts that were already awaiting moderation will remain in moderator queues, but the content will appear to community users as if it were already approved.