Setting Up Document Conversion

Some documents -- including PDFs and those from Microsoft Office -- are supported in a preview view in Jive. If you want to convert content from its native format into a form that can be previewed without altering the original document, you'll need the Document Conversion module, which you'll need to deploy on a server that is separate from your core Jive production instances.

We support converting the following file types on Office 2003 and 2007:

Note: For information about managing conversion attempts and reconverting documents if necessary, see Managing Document Conversion.
Here is an overview of the steps you'll perform to set up Document Conversion:
  1. Set up a production instance of the Jive application (see Installing the Linux Package. When you've finished configuring and customizing it, disable the Document Conversion service with service jive-docconverter stop.
  2. Install the application on your conversion node machine. Then disable the services not related to document conversion. For more information, see Installing and Configuring on the Conversion Machine
  3. On the application node, configure the application to communicate with the conversion machine(s).
  4. If you want to set up secure communication to the conversion machine, see Setting Up SSL for Document Conversion.