Viewing Reports from Analytics Data

Viewing Graphical Reports from Analytics Data

On the Reporting Dashboard page of the admin console, you can view a few basic charts and tables that capture information collected by the analytics feature. The charts represent data that you might find useful for evaluating the health and vitality of your community. The reports are grouped into system summary and activity sections.

System Sumary

Under System Summary, you'll see charts that capture data about accounts and content created in the community.

Cumulative account creation illustrates how the total number of user accounts was reached. You can see how many accounts were added daily, weekly, monthly, or yearly.
Cumulative content creation illustrates how the total amount of the community's content was reached. Select or clear check boxes for content types to filter the list to the content types you want to see data about. You can see how many accounts were added daily, weekly, monthly, or yearly.

Activity

Under Activity, you can view a chart and tables that capture community activity over a date range you specify. You can select a date range from the dropdown or enter your own.

The Adoption and Participation chart is a snapshot of user activity in the community. You can filter data in the chart to show, in a given period (daily, weekly, monthly, or yearly), how many users joined, how many users were active (logged in), and how many contributed in some way (posted content, for example).
The Top Communities table lists spaces in descending order of activity. In other words, spaces at the top of the list have more activity from users creating and reading content, for example. You can click the name of each space to go directly to that space.
The Top Content table lists content in descending order of involvement by users in the community. The list is divided by content type, with discussion threads grouped separately from blog posts and documents and so on. Within each of these groups, content with the most activity (being read more or having more users involved with it) is shown at the top. You can click the name of each piece of content to go directly to that content.
The Top Social Groups table is similar to the top communities table, but lists social groups in descending order of activity. You can click the name of a social group to go directly to that group.

Note: To get information about data behind elements in any chart on the page, hover your mouse pointer over an element in the chart. As shown in the following illustration, you'll get a popup that displays what the element represents.

Exporting Analytics Data

You can export data collected by the analytics feature using predefined export templates available through the admin console. Reports are exported as CSV files you can open with other software, such as a spreadsheet program, where you can manipulate the data into charts of your own.

To export a report, under Data Exports click the link for the report you want. Reports you can export include the following:

Members

With a members report, you can export either member profile data or data about member activity. When you choose to export the report, you'll be prompted to choose which one you want.

A profile data report includes information from user profiles, organized into the following columns:

Member_ID
User_Name
User_Full_Name
Creation_Date
Email
Title
Department
Address
Phone Number
Home Phone Number
Mobile Phone Number
Pager Number
Fax Number
URL
Hire Date
Biography
Expertise
Alternate Email
Home Address
office addres

An activity data report lists the count of times a user viewed or created content. It's a measure of how active the user has been during the date range you specify. You can have the exported data aggregated by days or months. The report includes the following columns:

Member_ID
User_Name
Activity_Date
View_Count
Create_Count

Content creation

The content creation report describes how much content was created on each date, and where in the community the content was created. The report includes the following columns:

Creation_Date
Content_Type
Container_Name
Create_Count

Adoption and participation

The adoption and participation report describes, for each container (space, project, social group), how many users have been active or created content. The report includes the following columns:

Activity_Date/Month
Active_Member_Count
Content_Creator_Count
Container_Name

Space activity

The space activity report shows, for each space, counts of content created or viewed as well as active members. The report includes the following columns.

Space_Name
Create_Count
View_Count
Active_Member_Count

Group activity

The group activity report gives activity counts for social groups. For each group, it lists counts of content created and viewed, users who joined or left the group, as well as of active group members. The following columns are included:

Group_Name
Create_Count
View_Count
Join_Count
Leave_Count
Active_Member_Count

Individual container detail

With the individual container detail report, you can export data about the space, a project, or group that you specify by name. For the container you specify, and for a particular month in your date range, the report gives content view and creation counts by user. For all of these kinds of places, you'll get the following columns:

Container_Name
Activity_Month
Member_ID
View_Count
Create_Count

Content

The content report lists detail about each piece of content of the type you specify. The report includes the following columns:

Content_Name
Author_ID
Author_User_Name
Container_Name
Content_Type
View_Count
Unique_Viewer_Count