Jive Help
  ReadMe
  Trying Jive
  Jive in Translation
  Documentation PDFs
  Using a Jive Community
    Getting Started
      Take a Quick Tour
      Explore the Home Page
        What are Streams?
        Activity: Tips
        Inbox: Tips
        Actions: Tips
        Alerts
      Set up Your Profile
      Update Your Status
      Join a Group
      Rate or Like Content
      Create Some Content
      Participate in Content and Discussions
      Shout Out to People, Places, and Things
      Find Stuff You Need
    Customizing Your Attention Streams
      What Are Streams?
      Create a New Stream
        Examples of Custom Attention Streams
        Tips for Following People, Places, and Content
        Start Following People, Places, and Content
        Email or Stream Notifications?
        Customizing Email Notifications
      Add to a Stream
      Edit Your Streams
      Why Am I Seeing This in My Stream?
    Finding People, Places, and Content
      Using Your Recommendations
      Using the Main Spotlight Search
      Browse and Filter Content, People, and Places
      Search Reference
      Using Tags
      Using Bookmarks
      Using the Recently Viewed and Frequently Viewed Features
      Making Things Easier to Find
      Can't Remember the People, Place, or Title?
    Getting More Out of Jive
      Getting More Out of Groups
        How Do I Create a Group?
        Types of Groups
        How Do I Invite People to Join a Group?
        How Do I Customize My Group's Home Page?
        Posting a Status Update in a Group
        Groups with Box Storage
      Getting More Out of Content
        Creating Content
        Who Sees My Stuff?
        What's the Difference Between a Document, a Blog Post, and a Discussion?
        Status Update Tips & Tricks
        What are Categories?
        How Do I Create a Poll?
        How Can I Create a Document Just for Myself?
        How Do I Use the Save Draft Feature?
        Getting More Out of Discussions and Questions
        What Are Flat and Threaded Views?
        Getting More Out of Documents
        Repurposing a Document
        Handling Microsoft Office Documents in Jive
        Working with Shared Office Documents
        Getting More Out of Blogs
          Importing Content into My Blog
          Creating a Custom Blog Stream
        Can I Tweet into Jive?
        Using the Content Editor
        What are Impact Metrics?
          Who and What Can Use Impact Metrics?
          Improving My Impact
          Understanding the Impact Metrics Graph
      Using Projects and Tasks
        Creating a Project
        Creating a Task
        Completing Tasks
        Using Actions or Tasks?
      Public and Private Communication
        Are My Community Activity and Content Secure?
        Who Sees My Stuff?
        Content Visibility Options
          Creating Direct Messages and Private Discussions
          How Do I Use the Save Draft Feature?
      Inviting New Community Members
      Earning Reputation Points
      Labeling People to Manage them Around the Community
    Making Decisions
      Marking Content Items
        What Kinds of Marks Can I Make?
        Who Can Mark and Unmark Items?
        Mark as Decision on a Comment or Reply
        Mark for Action on a Comment or Reply
        Mark as Final on a Blog Post, Discussion, or Document
        Mark for Action on a Blog Post, Discussion, or Document
      Reviewing, Taking, and Resolving Actions
        Reviewing Content Marked for Action
        Taking Ownership of an Action
        Resolving Content Marked for Action
    Using Apps
      What Are Apps?
      How to Use Apps in Content
      Get More Apps
      Rate Your Apps
      Managing Your Apps
      Change Your Apps Market Username
      Troubleshooting & FAQs for Jive Apps
    Using External Groups
      What Are External Groups?
      Creating External Groups
      Who Are External Contributors?
      External Contributor or Standard User?
      How Do I Invite External Contributors?
      What Can They See?
      Contributing to a Community
        Where Do I Begin?
        Set up your profile
        What Else Can I Do Here?
        What's My Role?
    Reference and Advanced Topics
      Advanced Content Management
        Document Approval
        How do I convert a discussion thread to a document?
        Moving Discussions
        Locking Discussions
        What Are Feeds?
        Content Visibility Options
      Remote Access
        Accessing the Community From a Mobile Device
        Posting a Reply Without Logging In
        Creating New Content Without Logging In
        How Do I Use Feeds?
      Advanced Group Management
        Group Owner and Administrator Permissions
        How Do I Change a Group's Details?
        Managing Group Members
      Using Place Templates
        Assigning a Place Template
        Creating a New Place Template
        Updating Places That Have an Overview Page
        Using a Jive Deal Room
          Creating a Deal Room in Jive
          Adding a Deal Room to Salesforce
        Place Template Reference
          Community-Wide Place Templates
          Sales Place Templates
          Marketing Place Templates
          Communications Place Templates
          Human Resources Place Templates
          IT Place Templates
          Research and Development Templates
          External Group Place Templates
          Tile Reference
      Advanced Project Management
        How do I move a project?
        How can I archive a project?
        How can I restore an archived project?
        How can I transfer ownership of my projects to someone else?
        Why can't I access a project anymore?
      Using Email
        Email or Stream Notifications?
        Customizing Email Notifications
        Creating New Content Without Logging In
        Posting a Reply Without Logging In
        Why Does My Email Content Look Funny?
      How Do I Use Feeds?
      How Do I Make and Manage Announcements?
      Bridging
      Keyboard Shortcuts
      Passwords
      Time Zone and Locale Preferences
      Designing Overview Pages
        Setting Up the Overview Page
        HTML and Formatted Text Widgets
        Uploading Static Resources to a Widget
        Page Customization Rights
        Available Widgets Reference
      Friends or Connections?
      Securing Your Profile
  System Requirements
    Supported Browsers
  ReadMe
  Trying Jive
  Jive in Translation
  Documentation PDFs
  Using a Jive Community
    Getting Started
      Take a Quick Tour
      Explore the Home Page
        What are Streams?
        Activity: Tips
        Inbox: Tips
        Actions: Tips
        Alerts
      Set up Your Profile
      Update Your Status
      Join a Group
      Rate or Like Content
      Create Some Content
      Participate in Content and Discussions
      Shout Out to People, Places, and Things
      Find Stuff You Need
    Customizing Your Attention Streams
      What Are Streams?
      Create a New Stream
        Examples of Custom Attention Streams
        Tips for Following People, Places, and Content
        Start Following People, Places, and Content
        Email or Stream Notifications?
        Customizing Email Notifications
      Add to a Stream
      Edit Your Streams
      Why Am I Seeing This in My Stream?
    Finding People, Places, and Content
      Using Your Recommendations
      Using the Main Spotlight Search
      Browse and Filter Content, People, and Places
      Search Reference
      Using Tags
      Using Bookmarks
      Using the Recently Viewed and Frequently Viewed Features
      Making Things Easier to Find
      Can't Remember the People, Place, or Title?
    Getting More Out of Jive
      Getting More Out of Groups
        How Do I Create a Group?
        Types of Groups
        How Do I Invite People to Join a Group?
        How Do I Customize My Group's Home Page?
        Posting a Status Update in a Group
        Groups with Box Storage
      Getting More Out of Content
        Creating Content
        Who Sees My Stuff?
        What's the Difference Between a Document, a Blog Post, and a Discussion?
        Status Update Tips & Tricks
        What are Categories?
        How Do I Create a Poll?
        How Can I Create a Document Just for Myself?
        How Do I Use the Save Draft Feature?
        Getting More Out of Discussions and Questions
        What Are Flat and Threaded Views?
        Getting More Out of Documents
        Repurposing a Document
        Handling Microsoft Office Documents in Jive
        Working with Shared Office Documents
        Getting More Out of Blogs
          Importing Content into My Blog
          Creating a Custom Blog Stream
        Can I Tweet into Jive?
        Using the Content Editor
        What are Impact Metrics?
          Who and What Can Use Impact Metrics?
          Improving My Impact
          Understanding the Impact Metrics Graph
      Using Projects and Tasks
        Creating a Project
        Creating a Task
        Completing Tasks
        Using Actions or Tasks?
      Public and Private Communication
        Are My Community Activity and Content Secure?
        Who Sees My Stuff?
        Content Visibility Options
          Creating Direct Messages and Private Discussions
          How Do I Use the Save Draft Feature?
      Inviting New Community Members
      Earning Reputation Points
      Labeling People to Manage them Around the Community
    Making Decisions
      Marking Content Items
        What Kinds of Marks Can I Make?
        Who Can Mark and Unmark Items?
        Mark as Decision on a Comment or Reply
        Mark for Action on a Comment or Reply
        Mark as Final on a Blog Post, Discussion, or Document
        Mark for Action on a Blog Post, Discussion, or Document
      Reviewing, Taking, and Resolving Actions
        Reviewing Content Marked for Action
        Taking Ownership of an Action
        Resolving Content Marked for Action
    Using Apps
      What Are Apps?
      How to Use Apps in Content
      Get More Apps
      Rate Your Apps
      Managing Your Apps
      Change Your Apps Market Username
      Troubleshooting & FAQs for Jive Apps
    Using External Groups
      What Are External Groups?
      Creating External Groups
      Who Are External Contributors?
      External Contributor or Standard User?
      How Do I Invite External Contributors?
      What Can They See?
      Contributing to a Community
        Where Do I Begin?
        Set up your profile
        What Else Can I Do Here?
        What's My Role?
    Reference and Advanced Topics
      Advanced Content Management
        Document Approval
        How do I convert a discussion thread to a document?
        Moving Discussions
        Locking Discussions
        What Are Feeds?
        Content Visibility Options
      Remote Access
        Accessing the Community From a Mobile Device
        Posting a Reply Without Logging In
        Creating New Content Without Logging In
        How Do I Use Feeds?
      Advanced Group Management
        Group Owner and Administrator Permissions
        How Do I Change a Group's Details?
        Managing Group Members
      Using Place Templates
        Assigning a Place Template
        Creating a New Place Template
        Updating Places That Have an Overview Page
        Using a Jive Deal Room
          Creating a Deal Room in Jive
          Adding a Deal Room to Salesforce
        Place Template Reference
          Community-Wide Place Templates
          Sales Place Templates
          Marketing Place Templates
          Communications Place Templates
          Human Resources Place Templates
          IT Place Templates
          Research and Development Templates
          External Group Place Templates
          Tile Reference
      Advanced Project Management
        How do I move a project?
        How can I archive a project?
        How can I restore an archived project?
        How can I transfer ownership of my projects to someone else?
        Why can't I access a project anymore?
      Using Email
        Email or Stream Notifications?
        Customizing Email Notifications
        Creating New Content Without Logging In
        Posting a Reply Without Logging In
        Why Does My Email Content Look Funny?
      How Do I Use Feeds?
      How Do I Make and Manage Announcements?
      Bridging
      Keyboard Shortcuts
      Passwords
      Time Zone and Locale Preferences
      Designing Overview Pages
        Setting Up the Overview Page
        HTML and Formatted Text Widgets
        Uploading Static Resources to a Widget
        Page Customization Rights
        Available Widgets Reference
      Friends or Connections?
      Securing Your Profile
  System Requirements
    Supported Browsers
Community Manager Reports
  Using Community Manager Reports
    About the Reports
    How Reports Count Group Status Updates
    Filtering Reports
    Getting More Out of Reports
  Documentation PDFs
  Using Community Manager Reports
    About the Reports
    How Reports Count Group Status Updates
    Filtering Reports
    Getting More Out of Reports
  Documentation PDFs
Fathom
  Introduction
    Need More Features? Upgrade to Fathom Pro
    System Requirements
    Documentation PDF
  Using the Application
    Using Monitors
      Setting Up a New Monitor
      Monitor Examples
      Monitor Tips and Tricks
    Collaborating on External Social Content from Inside Your Community
  Introduction
    Need More Features? Upgrade to Fathom Pro
    System Requirements
    Documentation PDF
  Using the Application
    Using Monitors
      Setting Up a New Monitor
      Monitor Examples
      Monitor Tips and Tricks
    Collaborating on External Social Content from Inside Your Community
Fathom Pro
  Introduction
    System Requirements
    Documentation PDF
  Using the Application
    Setting Up the App
    Using Monitors
      Setting Up a New Monitor
      Monitor Examples
      Using a Public Monitor
      Monitor Tips and Tricks
      Analyzing Monitor Results
    Creating Posts and Replies
    Collaborating on External Social Content from Inside Your Community
    What is Influence?
    What is Sentiment?
    Block a Domain
  Introduction
    System Requirements
    Documentation PDF
  Using the Application
    Setting Up the App
    Using Monitors
      Setting Up a New Monitor
      Monitor Examples
      Using a Public Monitor
      Monitor Tips and Tricks
      Analyzing Monitor Results
    Creating Posts and Replies
    Collaborating on External Social Content from Inside Your Community
    What is Influence?
    What is Sentiment?
    Block a Domain
Jive Anywhere
  About Jive Anywhere
  Jive Anywhere System Requirements
  Using Jive Anywhere
    Jive Anywhere System Requirements
    Installing Jive Anywhere in Your Browser
    Configuring Jive Anywhere
    Take a Quick Tour
    Who's Talking About This Web Page?
    Creating a Discussion About a Page
    Participating in Discussions
    Commenting on Jive Content
    Linking a Jive Place and a Page
    Creating Groups from Jive Anywhere
    Using the Snapshot Tool
    Websites that Bring More to Jive Anywhere
    Auto Updating Jive Anywhere
  Documentation PDFs
  About Jive Anywhere
  Jive Anywhere System Requirements
  Using Jive Anywhere
    Jive Anywhere System Requirements
    Installing Jive Anywhere in Your Browser
    Configuring Jive Anywhere
    Take a Quick Tour
    Who's Talking About This Web Page?
    Creating a Discussion About a Page
    Participating in Discussions
    Commenting on Jive Content
    Linking a Jive Place and a Page
    Creating Groups from Jive Anywhere
    Using the Snapshot Tool
    Websites that Bring More to Jive Anywhere
    Auto Updating Jive Anywhere
  Documentation PDFs
Jive Events
  Documentation PDFs
  System Requirements
  Using Events
    About Events
    Creating Events
    Calendar Integration
    Inviting People
    Displaying Events in a Place
  Documentation PDFs
  System Requirements
  Using Events
    About Events
    Creating Events
    Calendar Integration
    Inviting People
    Displaying Events in a Place
Jive for iPad
  Using Jive for iPad
    Documentation PDFs
    System Requirements
    Connecting to Your Community
    Getting Started
    Using Your Inbox
    Using the Explore Area
    Following People, Places, and Content
    Finding People, Places, and Content
    Creating Content
      Editing Content
    iPad App Security FAQ
  Using Jive for iPad
    Documentation PDFs
    System Requirements
    Connecting to Your Community
    Getting Started
    Using Your Inbox
    Using the Explore Area
    Following People, Places, and Content
    Finding People, Places, and Content
    Creating Content
      Editing Content
    iPad App Security FAQ
Jive for OCS and Lync
  Jive for OCS/Lync
    Release Notes
    System Requirements
    Documentation PDFs
  Using Jive for OCS/Lync
    What is Jive for OCS/Lync?
  Jive for OCS/Lync
    Release Notes
    System Requirements
    Documentation PDFs
  Using Jive for OCS/Lync
    What is Jive for OCS/Lync?
Jive for Office
  Documentation PDFs
  Using Jive for Office
    What is Jive for Office?
    Working with Shared Office Documents
  Documentation PDFs
  Using Jive for Office
    What is Jive for Office?
    Working with Shared Office Documents
Jive for Outlook
  Release Notes
  Documentation PDFs
  Using Jive for Outlook
    Client System Requirements
    Getting Started with Jive for Outlook
    Jview and View as email
    Viewing Social Information
    Finding the Right Person
    Connecting to Jive Communities
    Adding External Social Networks
    Posting Updates and Discussions to a Jive Community
    Posting Direct Messages and Private Discussions
    Converting Email Threads to Discussions
    Jive Super Search
    Enabling and Disabling Jive for Outlook
    Controlling Default Views and Previews
    Updating to a New Version
    Troubleshooting
  Release Notes
  Documentation PDFs
  Using Jive for Outlook
    Client System Requirements
    Getting Started with Jive for Outlook
    Jview and View as email
    Viewing Social Information
    Finding the Right Person
    Connecting to Jive Communities
    Adding External Social Networks
    Posting Updates and Discussions to a Jive Community
    Posting Direct Messages and Private Discussions
    Converting Email Threads to Discussions
    Jive Super Search
    Enabling and Disabling Jive for Outlook
    Controlling Default Views and Previews
    Updating to a New Version
    Troubleshooting
Jive for SharePoint
  About Jive for SharePoint
  System Requirements
  Using Jive for SharePoint
    Overview of Jive for SharePoint
    Accessing a SharePoint Site from Jive
    Jive Web Parts
    Where's My Stuff?
    Connecting a New Place to a SharePoint Site
    Connecting an Existing Place to a SharePoint Site
    Using an Existing SharePoint Site
    Deleting a Jive Place or SharePoint Site
    Searching in Jive for SharePoint Content
    Searching in SharePoint for Jive Content
    SharePoint Integration Types
    Remote Document Options
  Documentation PDFs
  About Jive for SharePoint
  System Requirements
  Using Jive for SharePoint
    Overview of Jive for SharePoint
    Accessing a SharePoint Site from Jive
    Jive Web Parts
    Where's My Stuff?
    Connecting a New Place to a SharePoint Site
    Connecting an Existing Place to a SharePoint Site
    Using an Existing SharePoint Site
    Deleting a Jive Place or SharePoint Site
    Searching in Jive for SharePoint Content
    Searching in SharePoint for Jive Content
    SharePoint Integration Types
    Remote Document Options
  Documentation PDFs
Jive Ideation
  Jive Ideation
    Documentation PDFs
    Using Jive Ideation
      What are ideas?
      How do I create an idea?
      How do I vote on an idea?
      How does voting on ideas affect my status points?
      What is an idea stage?
      How do I keep track of the community's ideas?
  Jive Ideation
    Documentation PDFs
    Using Jive Ideation
      What are ideas?
      How do I create an idea?
      How do I vote on an idea?
      How does voting on ideas affect my status points?
      What is an idea stage?
      How do I keep track of the community's ideas?
Jive Mobile
  Jive Mobile
    Documentation PDFs
    System Requirements
    Using Jive Mobile
      Connect to Your Community
      Jive Mobile Tips & Tricks
      Using the Native iPhone App
  Jive Mobile
    Documentation PDFs
    System Requirements
    Using Jive Mobile
      Connect to Your Community
      Jive Mobile Tips & Tricks
      Using the Native iPhone App
Jive Video
  Using Jive Video
    Best Practices for Optimizing Your Videos
    Uploading and Inserting Community Videos
    Spotlighting Videos in a Place
    Uploading Video into the Content Editor
  Documentation PDFs
  Using Jive Video
    Best Practices for Optimizing Your Videos
    Uploading and Inserting Community Videos
    Spotlighting Videos in a Place
    Uploading Video into the Content Editor
  Documentation PDFs