Creating a group enables you to set up an area where like-minded people can put their
heads together and share information on the group subject. You must have special permissions
to create a group, which are set by your community administrator.
Before you create a group, you may want to consider the purpose of the group, what kind
of information needs to be included, who will participate, and how people who need to
know about it will find it. The way you name the group and the tags you assign it are
different ways you can make it available to people who might be interested. See the
Options topic for ideas about the important choices you need to make when
deciding on a group setup.
Creating a Group
Group options are described in more detail below.
Click > Group.
Give your group an identifying name. You won't be able to create a group with the same name as an existing one: a green checkmark next to the field indicates the name is unique.
Enter a brief description to appear in the user interface. For example, your
RFP Collaboration group could say "Look for the latest RFP templates and
Choose a group type. Group types limit who can see your group and/or its
content without an invitation. For more details, see Types of Groups.
Select tags that can be used to find this group. For example, a Sales group
might use the following tags: RFPs, sales_videos, wins, and so on.
If your community administrator has set up categories to identify places while browsing, you can select some categories to associate with the place.
Decide whether this group should allow its users to share and collaborate on individual pieces of group content, without granting them group access. Note that this option only works for Private groups.
Decide whether this group should extend activity to "external users"--users
from outside your community you'd like to collaborate with. This option is typically applied to Private groups.
Click Advanced options to expose more options.
(Advanced options are described in detail below).
If you click through without selecting Advanced
Options, your place will use an Activity page as its main
page, with the option to add more custom pages. We recommend using an
Activity page because it can be displayed on mobile devices, and because
it's more friendly to streaming content. However, you may want to
include an Overview page with widgets. You do this by clicking
Advanced Options and choosing one of the two
options that include an Overview page. If you select Activity +
Overview Page, you'll need to specify which page will be the
landing page for the place.
If you want to apply a customized place template to this place, click
Preview and browse templates. If you don't choose
a template, just click Preview: the place will use
the default template, Team Collaboration. Place templates determine which
tiles and streams will be included in your group's Activity page (which you
can further customize). Choose the one that's right for the kind of
collaboration that will happen in the place you're creating. You might want
to read more about Using
Optionally, click Place Image and Banner
Design to configure the visual presentation of your
Click Create Group.
Create Group Page
Determines what data tiles and streams make up your group's Activity page.
By default, your group will use the General Collaboration Place Template.
However, there is a wide range of templates available for specific
collaboration tasks. See Using Place Templates and the associated reference topics for
more information. If you don't like the template you've chosen, you can
always change it later.
The name you want to show up at the top of the group page. This will be used
at the end of a URL that links to the group. (You can change the URL by
clicking the Edit link.)
The information about the group shown on the group's main page. Capture what
the group's about in a way that will attract other people who might be
Choose a group type that will determine whether your group can be seen by others and whether they
can participate. For more information, see Types of Groups.
Tags are words or short phrases that will help other people find your group.
Use tags that describe your group's focus. To enter multiple tags, press
Enter after each word or phrase.
If your community manager has set up categories that help to classify places
so they're easier to find when browsing, you can select some categories to
You may be able to create a group that's open for collaboration with
external contributors. This option is only available to secret and private
groups, and external contributors must be invited by a standard user who
belongs to this group. You can also enable members in a private group to
share individual content items (without granting access to the group itself)
using non-member content editing.
Use this setting to determine whether you want to use a tile-based Activity
page, a widget-based Overview page, or both. For guidance, see Tile Pages Versus Widget Pages.
Content and Activity
If your administrator has enabled a connection with an external storage
provider such as Box, Dropbox, SharePoint, or Google Drive, you can set your
group to synchronize document storage to that provider. Files that are
uploaded to the group will be stored in external storage, rather than in Jive, and
files can be added, deleted, or modified from either side.
Note: For Box users: although you can connect an Open
group to a Box folder, only community members who have joined the group
will be able to see Box documents and have their comments reflected on
the Box side. Because of this limitation, it's recommended to use the
Box external storage only with Members Only, Private, or Secret
Group Features and Activity
Select which types of content will be available to group members, such as
blog posts, documents, and so on. This list also controls what shows in the
Content tab of the group, as well as what content types you can use to
filter the Content tab.