Each Place Template contains a unique selection of tiles customized for a specific
collaborative activity, such as Sales or IT.
Templates are organized according to the kind of workgroup that
typically uses them, but you can rename and customize any template. The right template
contains more or less the tiles that you need. For example, if you want to set up a place to
track items identified for quick follow-up, you could pick the Sales Answer Desk template when
, even if Sales isn't your main goal. This template includes a Featured People
tile to identify people you can direct questions to, tracks items marked for Action and recent
decisions, and surfaces popular content. For more information about data tiles and the
information they're based on, see the Tile
It's possible to develop custom tiles that aren't included in the product, including
tiles for third-party integrations. Check out developers.jivesoftware.com
for the latest developer information and programming
tutorials to get you started.
Note: You may not see events or ideas as feature options in a template if your community does
not have these additional modules enabled. In addition, externally-facing communities (those
serving customers, partners, and vendors), do not have the Corporate Communications, HR, IT,
or R&D, or Sales templates. Internally-facing communities (those serving employees), do
not have the Customer Service, Other, or Products templates.