Sending Direct Messages to Community Users
A direct message is a great way to send one or more people a short and sweet note that
won't require a lot of back and forth. You can create a direct message from the Jive menu of Outlook.
Click Jive toolbar as shown in the example.
Outlook opens a new email window.
Type the first letters of the recipient's name in the To field to select the recipient.
Type the message in the Message field.