Sending Direct Messages to Community Users

A direct message is a great way to send one or more people a short and sweet note that won't require a lot of back and forth. You can create a direct message from the Jive menu of Outlook.

  1. Click Create > Direct Message from the Jive toolbar as shown in the example. Outlook opens a new email window.

  2. Type the first letters of the recipient's name in the To field to select the recipient.
  3. Type the message in the Message field.
  4. Click Send.