If you're having trouble using Jive for Outlook, try these simple troubleshooting
- Outlook can't connect to my Jive site
- Try accessing your site to make sure it's running. If it is, try going to Accounts and checking that the URL of your Jive site is correct.
- My connection is working, but I can't see email notifications in Jview
- Try using Internet Explorer 7, 8, or 9. Earlier versions are not supported.