Updating to a New Version

When you update to a new version of Jive for Outlook, your account information will be saved, but you may have to provide your credentials one more time to authenticate.

You may be prompted to update to the latest version, or you may be downloading the latest version from the Tools page in your Jive community (select Tools in the menu under your name or avatar). Either way, you'll need to restart Outlook, and you may need to provide your community credentials again.