Upgrading and the Activity Engine

Fastpath: Admin Console: System > Management > Activity Upgrade Status

After you have upgraded from a previous version of Jive, the Activity Engine automatically runs its own upgrade, synthesizing content to deliver to activity streams. This content synthesis will occur only once. You can monitor the progress of the Activity Engine upgrade on the Admin Console: System > Management > Activity Upgrade Status page. During the upgrade, you'll see a progress bar showing the progress of the upgrade. After the upgrade is finished and successful, a message will tell you that all activity has been sent to the Activity Engine for processing. Immediately thereafter, your activity streams should show active content.

During the Activity Engine upgrade, the progress bar updates every 3-5 seconds. In the rare event that the upgrade hangs (and the progress bar stalls), go to the Logging Management page in the Admin Console and look at the Log Viewer. Search for error messages containing com.jivesoftware.community.eae.upgrade. Fix the problem and restart the upgrade with the eae-service restart command. For more troubleshooting tips, see Troubleshooting the Activity stream and Inbox.