Configuring Box to Work with Jive

You'll need to configure your enterprise Box account with the right settings before you set up the Jive connection.

To set up the Box side for the Jive connection:

  1. Log in as the Box enterprise administrator.
  2. In Box, browse to Admin Console > Enterprise Settings.
  3. Navigate to the Security tab and select Prevent users from changing their primary email address.
  4. Navigate to the User Settings tab.
  5. Under New User Defaults > Restrict external collaboration, make sure the Folders owned by managed users can only be collaborated within check box is cleared.
  6. Save your settings.