To enable the Jive Connector for Hangouts, you'll need a recent version of Jive and the
Google Hangouts browser plugin.
Jive 220.127.116.11 or higher, or Jive Cloud.
Note: Jive-x communities are not supported.
Community Manager rights to your Jive community.
Your community users will need an email address and/or phone number in their profile. You
can configure your community to populate
phone and email fields from a directory server or your users can enter that information
themselves by clicking their avatar, selecting Edit Profile > Your Profile, and entering their phone number and email.