Setting Up the Questions Tiles

The Answered Question and Unanswered Questions tiles can be very useful in places where people ask questions and look for answers. These tiles help place visitors see at a glance what's been asked and answered.

The Answered Questions tile lists the place's recently answered questions (i.e., discussions marked as questions that include a reply marked as the Correct Answer). This tile can be helpful in places where people go to find answers, such as a Customer Support group or IT space. The Answered Questions tile also helps users understand that the place is active and effective -- questions are being asked and answered.

The Unanswered Questions tile is helpful for encouraging users to answer questions they see listed in the tile. You might also use the Unanswered Questions tile to determine upcoming work projects. For example, the manager of an accounting space might use the unanswered questions tile for project planning.

  1. Go to the place that you own and click Manage > Settings.
  2. In the editing interface, click Add a tile.
  3. Under Content, select either the Answered Questions or Unanswered Questions tile.
  4. If you don't want to use the default title of the tile, go ahead and change it. For example, in your place it might be more appropriate to call the tile "Correct Answers" or "Answered! Right On!"
  5. Select whether you want the newest or oldest questions to display first in the list.
  6. When you're finished configuring the tile, click Save. And don't forget to also Save your changes to the place.