If your Jive for Google Docs integration isn't working, check the issues below for common problems and their resolutions.
Make sure you enable third-party Google Drive apps if you see the following error message:
"This storage instance has not been configured properly. Click Edit Instance to correct the settings. Unexpected error during health check"
Make sure you enable third-party Google Drive apps so your Jive Integration Platform add-on can communicate with Google Drive. This is essential for your Google Docs integration to work. For detailed steps, see How to enable third-party Google Drive apps.
When you see this error message, you need to provide all Groups permissions to the integration user from the Admin API Privileges. For more on this, see Add Permissions for Google Integration User.