Updating Client Binaries

You can choose to update client binaries manually, or you can set them to be automatically installed on your server from the Cloud, so client users can always access the latest updates.

By default, Jive for Outlook alerts you by email when new client binaries are available, so you can decide when and whether to make them available on your server for users to download. However, you may not want to have to manually update them. Setting Jive for Outlook to auto-update the client software ensures that when a new client version becomes available, it is automatically updated on your server, and your users get prompted to download it. You can see a log showing when Jive checks for a new version or downloads one by checking the Auto-Update log at System > Settings > Extended APIs > Auto-Update Logs. You'll also receive an email alerting you when an auto-update completes.

Note: If you use SSO or reverse proxying in your environment, you can't use auto-update until you exclude the following URL(s) from authentication (depending on whether you use both Jive for Outlook and Jive for Office):
  • SERVER_URL/office/download/outlook.msi
  • SERVER_URL/office/download/office.msi

To enable auto-update:

  1. Click System > Settings > Extended APIs > Desktop Applications
  2. Set updates to Automatic. When new client updates come through, you will no longer see the notification buttons next to the client binaries version(s), because you will always have the latest version of the client software.