Creating content

You can create items of the types available in your community. You should choose a content type based on your collaborative goals.

To create a content item:

  • Click the pencil icon, and then select the content type of the item.

    For example, you can draft a discussion, question, document, or blog post.

Note: You may not see the Create menu (the pencil icon) if your community manager disabled the feature.

Most collaborative activities occur in discussions, questions, and documents. Blog posts are typically used for viewpoint essays and other long-form communications that don't invite collaboration. For a more detailed analysis of the differences between these types of content, see Differences between documents, blog posts, and discussions.

Private and public content

By default, the content you create is public in the community and searchable. The power of a community is that everyone in the community can benefit from shared content. However, in some cases, you may want to limit who sees content and who can collaborate on it with you. For more information about deciding who can see and collaborate on your documents, see Using documents. For more information about private discussions, see Using discussions and questions. You can also choose to publish your content in a private social group that limits content to approved members.

For more information about private and public content, see Public and private communications.

Monitoring your content

You automatically follow all content that you create, so you receive an update notification in your Inbox whenever anyone responds to your content or changes it. This notification is updated whenever you or another user edit or comment on the content, or make another notable action. Note that if it is you who made the action, the notification is marked as read. And if the item has been updated by another user the notification is marked as unread, to attract your attention. If you have the Unread Only option selected, you will see only notifications about actions of other users. And if you do not want to receive notifications about this content item, click Hide new activity in the lower pane.

Note that you can delete any comments on your content if required.

For more information about Inbox, see Tips for using Inbox.

Updating or deleting your content

You can update any content item you created, as well as delete the content entirely.

Content in moderation

Jive supports content moderation when the new content items and updates in existing items are reviewed by moderators before becoming available for users. Moderation can be enabled for places within the community and for documents.

When you try to publish to a moderated place, you will see a warning that content is in moderation. If the moderator who reviews your content has any remarks, you would be able to correct them and resubmit the content item. And once the moderator approves the item, it is immediately published.

Note: Older versions of content items are not accessible when the latest version is pending moderation.

For more information about moderation, see Document approval in this guide or Moderation in the Jive 9.x Community Manager Help.