Rate, like, and mark content so others know it's useful.
Good content deserves attention. You can help improve the popularity of a blog post,
discussion, document, or other type of content by rating and liking it. Popularity
determines whether a piece of content is promoted in certain content tiles, for example,
the Popular Content and Answered Questions tiles. The more people who view, like, and
award 3- to 5-star ratings to a piece of content, the more popular it becomes. Some
communities may have rating or liking disabled for certain content types.
Marking content helps others quickly see what has been decided, marked for action, or was
To like something, click Like or the thumbs up
icon. Notice the like counter increments by
one. Click on the like counter to see who else liked the content. Likes also
contribute to status rankings for the person who created the content.
To rate something (if enabled), click the stars beneath My Rating at the end of a document, blog post, or other type of content. You'll see the ratings counter increment by one and
the average number of stars that content has received.
To mark something, click Actions on a comment
or reply. This helps others see which comment is the Decision, needs Action, or is a
Success. You can also mark a reply Helpful. Note that you may
not see all of these options depending on how your community manager has set up your
community. To learn more, be sure to read Using the Marking Feature.