Installing Jive package and starting up

The Jive command-line interface (CLI) provides a way to track down configurations and manage the platform.

Jive is compatible with a number of hardware configurations as well as network topologies. To understand the recommended deployment configuration for an on-premise installation, see Jive Enterprise architecture.


To install Jive using the RPM, you need the following:

  • At least six servers that meet the minimum specified hardware requirements described in System requirements.
  • These servers should be running Linux. See the System requirements for supported versions.
  • A bash shell to run the install commands.
  • SSH access to the servers so you can copy the RPM there for installation.
  • Ability to become the root user on the servers where the installation is performed, commonly via SSH, or less commonly through user interface access such as VNC.
    Note: If you want to run a non-standard installation, you could separate installation tasks into root user and non-root user tasks. You need a root user to complete the pre-installation requirements on CLI, and this root user would have to create a non-root user who can run the installation. For more information, see Pre-installation requirements as root on CLI.
  • Make sure you have installed the packages described in RPM dependencies by operating system and you complete the pre-installation requirements on CLI described in Pre-installation requirements as root on CLI. They include copying the Jive and pdswf RPMs to the servers and modifying a few configuration files.

Install Jive package on all nodes

You need to install the Jive Linux package on the following nodes. You can install the RPM on these nodes in any order, but use the Installation overview for the recommended order.

  • Activity Engine node
  • Search node
  • Web Application nodes (2 or more, where node 1 is the primary Web Application node)
  • Cache server
  • Document Conversion node

Installation steps using Jive CLI

The following installation steps are the most common approach to installing the Jive platform.

  1. From the command line, access the target host as root. For example, the following illustrates using the ssh command to access the server at targethost as the root user.
    joe@joesbox ~ $ ssh root@targetsystem
    root@targethost's password:
    Last login: Mon Feb 14 14:00:56 2011 from
  2. If you haven't already copied the Jive application RPM to each server and application node in your Jive environment, then you should do it now.
    Here's an example using the Linux scp command to copy the package from a computer named joesbox to a target system at targetsystem:
    scp -v joe@joesbox:/Users/joe/jive.rpm root@targetsystem:/root
  3. Install the Jive application RPM on all nodes by using an rpm command such as the following. The U, h, and v options are provided to indicate install or upgrade with hash indicators, and to be verbose during the installation.
    rpm -Uvh jive.rpm

    Your copy of the Jive RPM file — here, jive.rpm — will have a slightly different name.

  4. When the installation finishes, the Jive CLI installer asks you to become a jive user and run jive setup, which you can do by using the following command. For more information, see Using jive setup.
    su - jive
    jive setup
  5. Address any configuration issues and suggestions that jive setup provides. Re-run jive setup until you get the setup ok message.
  6. Set up your Core application, Activity Engine, and Analytics (optional) databases, as described in Setting up new databases. If you are using a database whose driver is not included, ensure its driver is in the application's classpath.
  7. After you have installed the Jive package and run jive setup on all of your nodes, you can enable the services as described in the next section.

Enabling services

  1. Enable the services on all of the nodes as a jive user.
    Note: You can run jive enable --help to see what services are available to enable, or jive status -v to see all of the services and whether they're enabled or disabled.
    On this node Run this command as jive user
    Activity Engine jive enable eae
    Search jive enable search
    Web application nodes

    jive enable webapp

    jive enable httpd

    Cache servers and cluster nodes jive enable cache
    Document Conversion jive enable docconverter
  2. After enabling the correct services, re-run jive setup. For more information, see Using jive setup. Do this so the Jive CLI installer can detect any service-specific startup properties that need to be set:
    jive setup
  3. Once you get the setup ok message on your node, you can start the enabled services on Jive.
    jive start
  4. With a supported web browser, go to http://<hostname>/, where hostname is the DNS-resolvable name of the server where you installed the Jive application on your primary web application node. There, you are prompted to finish configuring the Jive application via the Admin Console Setup wizard, as described in Configuring application with the Setup wizard. If you plan to populate your community with users synchronized from your LDAP implementation, the setup screens are included in this wizard, as described in Setting up LDAP and Active Directory.
  5. See the post-installation tasks, described in Post-installation tasks, for your next steps.