Setting up Single Sign-On

Single Sign-On (SSO) allows you to integrate Jive authentication with an external identity provider.

You can use Jive's local database storage to authenticate users out of the box; this is a default setting. However, you may find it useful to integrate your external identity provider with Jive so you can centralize identity management and provide your users with a consistent login experience. We recommend you to implement SSO as part of a larger audience profile synchronization effort that includes LDAP and SAML.

Getting set up

If you already have a Jive community with more than a few users set up, you need to plan a migration strategy before you implement SSO, particularly if you plan to use SAML or Kerberos. If you implement SSO without migrating users first, you orphan your existing users — information they contributed to the community still exists, but they are unable to log in under the credentials that created that content. If you need help migrating your user data to another authentication scheme before you enable SSO, you should contact Jive Professional Services.