Setting SSO connection behavior for Jive for Outlook

By default, the Jive for Outlook client program auto-detects any SSO configuration and allows the client program to connect to your community accordingly. However, you can override this behavior by creating administrator scripts and deploying them to client computers.

Fastpath: System > Settings > Jive for Outlook, then the Advanced tab

The Jive for Outlook client typically auto-detects your Jive SSO configuration. If you want to specify how clients should connect, you can use remote client customization to create an administrator script that modifies the registry. These customization affect Jive for Office and Jive for Outlook for any users who have them installed.

For more information about available authentication methods, see Authentication methods overview.

To create a script that sets the SSO connection method on the client:

  1. In the Admin Console, go to System > Settings > Jive for Outlook, then the Advanced tab.
  2. Select the Force authentication behavior override check box to enable authentication overrides.
  3. Select one of the following to select the authentication method:
    • Force session-based authentication login to enforce using the Jive SSO implementation. Session-based authentication is more secure, but requires users to provide credentials more frequently.
    • Force basic authentication to enforce that clients connect using basic authentication by username and password. This method is more convenient, but less secure.