You can set notifications for any of your streams and for your Inbox, so that you
receive an email or mobile app notification each time a person, place, or item posts an
update or you have Inbox activity. Your community may override notifications, so don't be
surprised if these options are unavailable.
Note: Mobile notifications go to the Jive Mobile app if you have it installed on your
Android or iOS device, or to the Jive Daily app if your community uses it. If you don't
have one of these apps, mobile notifications don't have any effect.
There are a few ways to set your notifications:
From the unsubscribe link in the email
If your community manager has enabled this feature, you can click the
unsubscribe link so you will no longer
receive notifications. It switches the Receive
notifications? option to No on
your Preferences page.
When you're viewing or editing a stream
Select the stream, click , select
Mobile and/or Email from
Updates at the top of the page, and click
From your Preferences page
Click your avatar > Preferences, and answer Yes to
Receive email or mobile notifications when there is
activity in the community? Please note that the option
to change your email notification preferences may be unavailable in your
Then, you can select Email or
Mobile notifications for each stream and
your Inbox, and you can select the frequency of notifications for
each from the drop-down list. Scroll to the bottom of the page and
click Save when you're done.
When you select All Activity,
you'll get an email every time that stream or Inbox is
updated. We recommend leaving Email
unselected or choosing one of the summary options from the drop-down
list; otherwise, your email notifications could get overwhelming
Important: If available in your community, you must answer
Yes to Receive email or mobile
notifications when there is activity in the community? on your
Preferences page before you can select notification
preferences and frequency for the Inbox and streams listed in the table
Note: If available, select Include body of content in email if
you'd like your email notifications to include the full text of the item you're
being notified about.
Notification for Inbox Activity Preferences
When you select Email or Mobile
Receive a notification when content you create or participate in
Inbox: Direct Social Actions
Receive a notification when someone @mentions
you, shares content with you, or sends you a message in the
Receive a notification when you have a new task, a new follower,
or a new skills endorsement.
Receive a notification when you have content to moderate (if
you're a content moderator).
Receive a notification when a followed person, place, or item
posts an update.