General Place Templates

General Place Templates are useful for general collaboration cases not focused on a specific business function, and can easily be used as the base for custom templates.

Templates are organized according to the kind of workgroup that typically uses them, but you can rename and customize any template. The right template contains more or less the tiles that you need. For example, if you want to set up a place to track items identified for quick follow-up, you could pick the Sales Answer Desk template when creating the place, even if Sales isn't your main goal. This template includes a Featured People tile to identify people you can direct questions to, tracks items marked for Action and recent decisions, and surfaces popular content. For more information about data tiles and the information they're based on, see the Tile Reference.
Restriction: If your community does not have additional modules enabled, you may not see some of the feature options that are listed and your options may be different. In addition, externally-facing communities (those serving customers, partners, and vendors), do not have the Corporate Communications, HR, IT, or R&D, or Sales templates. Internally-facing communities (those serving employees), do not have the Customer Service, Other, or Products templates.

Available in Internally-facing Communities

Place Template Tiles Features Default Type Default Tag(s)
Team Collaboration

Leaderboard or Top Participants

Key Content and Places

Featured Content

Recent Decisions

Finalized Content

Discussions

Polls

Blogs

Documents

Ideas

Projects

Videos

Events

Status Updates (in groups only)

Public
Best Practices Sharing

Featured Content

Popular Content

Image Gallery

Leaderboard or Top Participants

Key Dates

Discussions

Polls

Blogs

Documents

Ideas

Projects

Videos

Events

Status Updates (in groups only)

Public best practice
War Room

Gauge

Finalized Content

Action Items

Leaderboard or Top Participants

Featured Content

Documents

Discussions

Status Updates (in groups only)

Projects

Public
Customer 360

Gauge

Featured Content

Helpful Links

Featured People

Key Dates

Discussions

Polls

Blogs

Documents

Ideas

Projects

Videos

Events

Status Updates (in groups only)

Public

Available in Externally-facing Communities

Place Template Tiles Features Default Type Default Tag(s)
Community Member Group

Key Content and Places

Popular Content

Leaderboard or Top Participants

Discussions

Polls

Blogs

Documents

Ideas

Projects

Videos

Events

Public
Video Channel

Video (External)

Featured Content

Videos

Discussions

Public video
Blog Central

Leaderboard or Top Participants

Featured Content

Popular Content

Blogs

Public blogs