Questions and Answers

The Questions and Answers report shows the total number of created questions, and the number of replies marked helpful and replies marked correct within the date range.

Fastpath: Your avatar > Community Analytics, then select Community Usage Dashboard

You can use this report to see how many questions are getting answered or marked helpful each month or day. You can also track all questions that are being created each month or day. The large number in the top left shows the total for all questions created, marked correct, and marked helpful for the selected period. Note that the questions marked correct or helpful may have been created before this period.

This report can be filtered by department and title profile fields.

  • Hover over a month or day to see the breakdown for that time.
  • Click on a day or month with data to toggle day and month views.