Managing Impact Metrics

You can see Impact Metrics for documents and blog posts by default. Cloud customers or grandfathered Hosted and On-Prem customers may have Cloud Analytics enabled and also see impact metrics for discussions, questions, and videos.

Available features

  • Top departments and department filtering
  • Email tracking counts
  • Top referrers list
  • Subscribers toggle
  • Impact Metrics for documents, blog posts, discussions, questions, and videos
  • Real time results
Note: Viewers in Impact Metrics are shown based on the document selected and not based on date range. Hence, list of Viewers in Impact Metrics does not change even when date range filter is changed.