Moderation: Frequently asked questions

Here you can find the answers to some frequently asked questions about moderation.

How is moderation in groups different from moderation in spaces?

You can enable moderation on some spaces and sub-spaces, but not others. For each space or sub-space with moderation enabled, you can designate a different user to be the Space Moderator. Projects inherit the moderation settings of their container/parent space or sub-space.

Groups are contained by the system container (also called the root container or a Jive Community) and inherit its moderation settings. Therefore, if you enable moderation in the root container, moderation is enabled for the root container and all groups. You cannot enable moderation on an individual group. All moderation requests in the root container and groups are sent to the Global Moderators.

Can I moderate the creation of groups?

There is no specific setting to set up moderation for the creation of groups. However, you can implement a workaround by limiting the permissions of group creation to one group of users. Regular users would then have to request the creation of a new group from the group with permission.

How does moderation inheritance work?

We explain this with handy drawings in Moderation inheritance in groups and spaces.

What kinds of content can be moderated?

Nearly all content types can be moderated. For a full list, see Moderation rules and notification hierarchy

You cannot moderate content created in private groups, secret (also known as private unlisted) groups, or content that has visibility limited to the author (Hidden) or specific users.

How do I moderate all items containing a specific word?

We recommend setting up a keyword interceptor. For information, see Managing interceptors.

If a space has moderation enabled, but no Space Moderator is specified, who would get moderation notifications?

The Global Moderators who are assigned here: Permissions > System Administration > Moderate Content.

For information, see Moderation rules and notification hierarchy and Moderation inheritance in groups and spaces to understand how the application notifies moderators.

How are moderators notified that they have content pending moderation?

The alerts displayed on the Moderation icon show the number of unacknowledged moderation alerts. To understand the process flow of moderation, see Reviewing content moderation requests.

I set a document to be editable only by me. Can a moderator edit this document?

Yes. Moderation is set by place. So, if you create a document in a place that has moderation enabled, the moderator for that place can edit any and all documents submitted for publication in that place.

If I save a document as Hidden, can it be moderated?

No. Your Hidden documents cannot be moderated.

What happens if I move moderated content?

If you need to move content between a place that's moderated and one that's not, or between two moderated places, be aware of the following:

  • If you move content from a group to a space, and both are moderated, items still awaiting moderation will be moderated as group content. New posts will be moderated as space content.
  • If you move content from a moderated place to an unmoderated place, items that were already awaiting moderation will remain in moderator queues, but the item will appear to community users as if it were already approved.