Remote client customization reference

Remote client customization creates a script that modifies the registry keys in HKEY_LOCAL_MACHINE\SOFTWARE\Jive or HKEY_CURRENT_USER\SOFTWARE\Jive. You can use it to override authentication settings or to auto-populate the community URL for new users.

Setting community URL

If you want new users to have the URL auto-supplied after a client installation, so they don't have to fill it in, you can create a remote client customization script with or without additional changes. The Jive instance URL will be pushed to clients so they can connect more easily. Note that users who download the client from the Tools page will have this URL auto-populated without any remote client customization.

Overriding authentication settings

By default, the client's authentication settings are automatically set based on detecting the user's existing authentication scheme with Jive.

You can override the authentication settings set on the client by selecting Force authentication behavior override and selecting an authentication mode. For more information, see Setting up authentication method. Note that if you create an override by using remote client customization, it needs to match these settings.

Warning: This is typically an expert administrator use case for when you need to troubleshoot client issues for all your users. It is not recommended for standard deployments.

Available options for remote client customization

Setting Description
Jive instance URL The Jive URL for the client to connect to.
Force authentication behavior override The authentication method to be used by Jive for Office.
Disable HTTP header "Expect: 100-continue;" that passes automatically in POST requests True disables this header for specific cases where authentication troubleshooting is required.
Don't suppress script errors in the browser control used to authenticate session-based/oAuth clients True displays script errors for troubleshooting purposes.
Don't display the user's private container to clients True means that private folders like Files Created by You are not available when uploading files to Jive.
Disable auto-update for all clients True prevents client machines from auto-updating, prevents polling requests from occurring, and removes all UI components that have to do with the feature.
Disable Document Rating feature True prohibits document rating from Office apps.