Creating quests

You can create quests by specifying sets of events users need to complete and assigning rewards in the form of points and badges, or even real-life rewards.

Fastpath: Rewards Console > Quests

You can set up a quest from the Quests page in the Rewards Console. For more information, see Quests.

Creating new quest

To create a new quest:

  1. In the Rewards Console, go to Quests, and then click Create Quest to open the Create Quest page.
  2. In Name, specify a name for the quest.
  3. In Description, specify a description for the quest.
  4. Under Choose a category, choose a quest category.
    General
    These quests appear in a place you specify or on the Available quests tab on the Your Profile > Rewards page.
    Onboarding
    These quests can be found in the Inbox > Getting Started.
    Advocates
    These quests are visible only in the Advocacy group and can only be completed by group members.
  5. If you want to target only certain users, under Filters, specify conditions for limiting the quest availability.

    For example, you can make this quest available only to the users who completed another quest.

  6. Under Activation, specify if and when the quest must be active:
    Deactivated
    The quest is deactivated and not available to users.
    Active (No time limit)
    The quest is activated permanently.
    Active for the next few days
    The quest is activated and available to users for the next 7 or 30 days. You must select the number of days.
    Set specific time
    The quest is active in the time period you specify.
  7. Under Events, specify an event that must be performed for the quest.
    1. Under Add event in a new step, select an event.
    2. Optionally, if available, add more conditions to the event.

      For example, an Add a skill to yourself event doesn't need any conditions. But for a Create a piece of content event you may specify a type of content, such as a blog post or a discussion, or a place where this content piece must be created, or both.

      Note: You won't be able to select a content type and a specific piece of content for one event. Even though both of these options are available for some event types, these options are mutually exclusive, and you can select only one of them.
    3. Optimally, specify the number of time the event must be completed.
    4. Click Add Event.

      The added event is displayed immediately under Events.

  8. For every event which you want to add in succession, repeat Step 7.
  9. If you want to add an alternative event, do the following:
    1. For the event to which you want to add an alternative, click Add event to step Add event to step.
    2. Under Add event to step, add an alternative event, as described in Step 7.
    3. Click Add Event.

    An alternative event to the step. It may look like this:


    Alternative events in a quest step
  10. If you want events to be completed in a specific order, select the Complete quest events in order check box, then use arrows to the left of event names to order them.
  11. Under Bonus Points, specify the number of points users gain when they complete the quest.
  12. If you want to limit the total number of badges to be given for the quest, under Quest Badge Limit (Optional), in Total quest badges available, specify the number of badges (1 or more).

    Setting up Total quest badges available to 0 removes the limitation.

    Note: When the quest is completed the specified number of times, and all the badges are given out, the quest automatically deactivates.
  13. To make a quest repeatable, under Quest Badge Limit (Optional), select the Repeatable quest check box and specify the daily limit in the Daily badge limit per user check box.
    Note: Specifying the daily limit for quest completion may help you restrict users who are trying to gain points.
  14. If you want to send notifications to users about the quest, select Promote Quest
  15. Click Save quest to save the quest.

The quest is created, and the page of the added quest opens. Here you review the quest status, check the events of the quest, and change the quest badge.

Changing quest badge

To change the badge for the quest:

  1. Click Change Badge, then select and upload the new image.
  2. Translate the name (if you used a custom one) and the description to the community languages as follows:
    1. Click Translation under the badge image.
    2. On the Translation page, select the language you want to add.
    3. Enter the default title and message for this badge in the language you selected.
    4. Click Save Changes.

Some tips about crediting points

  • For events that require bookmarking content, the bookmark content must be created by other users. If a user tries to bookmark their own content, this won't be countered towards quest completion.
  • For custom events with specified Triggered by event URL condition, users must open the URL directly from the quest card to complete such step.