Basic User Sync add-on overview

The Basic User Sync add-on keeps your corporate Human Resource systems in sync with Jive, ensuring a complete and accurate corporate directory for your community.

IT admins can create, update, and deactivate user accounts in an external system and Basic User Sync keeps the Jive People directory up to date with the latest information. After you securely upload the CSV file containing user details and profile information, Basic User Sync handles creating and updating all user records. Basic User Sync performs a daily process to securely, easily, and fully synchronize your Jive users each night with the CSV file uploaded to our SFTP server.

Basic User Sync benefits users because their profiles are complete, and the corporate directory is always up to date and reliable. It also reduces administrative overhead and user input errors for community managers, saving them time.